Job Description

Be a valuable contributor to Biltmore Insurance Services, a leading customer-focused insurance provider with a commitment to excellence. With a hybrid remote work option available you will also having the flexibility and convenience of working from home.

Our approach values the human touch, blending modern convenience with personalized service. As our new Commercial Lines Account Manager, you will be key to maintaining strong partnerships with our valued commercial clients. You will have the opportunity to work closely with businesses, understanding their specific insurance needs, and providing solutions that protect their interests.

If you thrive in a collaborative, supportive environment, have a passion for customer service, and are seeking to advance your career with a dedicated team, Biltmore Insurance Services welcomes your application today.

Benefits

Responsibilities

• Client Management: Build and maintain strong relationships with commercial insurance clients, ensuring their needs are met effectively and efficiently.
• Support: Provide support to producers selling new commercial lines of business.
• Policy Renewals: Coordinate and manage the renewal process for existing commercial accounts, providing guidance and support throughout.
• Risk Assessment: Analyze client needs and risks to recommend appropriate commercial insurance products and coverage options.
• Claims Handling: Assist clients in filing and managing insurance claims, serving as a liaison between clients and insurance carriers.
• Account Maintenance: Keep detailed records of client interactions, policies, and changes to ensure accurate and up-to-date information.
• Continuous Education: Stay informed about industry trends, regulatory changes, and best practices to provide up-to-date advice to clients.
• Various tasks as assigned by management.

Requirements

• Licensing: Active Georgia Property & Casualty License is required.
• Experience: 4 years of previous experience in commercial insurance is beneficial.
• Communication Skills: Strong verbal and written communication abilities to interact effectively with clients and team members.
• Client-Focused: A commitment to meeting clients' needs and providing exceptional service.
• Adaptability: Ability to work autonomously in a remote or hybrid setting while maintaining productivity and collaboration in a high paced location.
• Collaborative: Capable of working in a team environment, fostering positive relationships and communication.
• Technical Skills: Proficiency in AMS360, Teams, and other relevant tools to manage client information and interactions.