Customer Executive

req39871

Employment Type: Regular

Location: BENTONVILLE,AR

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!
More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.

Description:

Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Top Reasons to Work at Bimbo Bakeries USA:

Great Annual Salary range – $90,100 - $126,100

Annual Bonus Eligibility

Comprehensive Benefits Package

Paid Time Off

401k & Company Match

Position Summary:

The Customer Executive - Operations is responsible for working hand in hand with BBU Forecast/Demand Planning, Supply Chain (Bakery Operations and Product Logistics) and Order Processing Team. Must have technical data integration knowledge and application understanding. This role will help solve major obstacles limiting the customer team ability to produce results using sophisticated data integration with well-defined processes across BBU Operations, Supply Chain, Brand, RGM, and DSDE Sales Ops. The role objective is to help remove barriers to customer team success via innovated and effective solutions.

Key Job Responsibilities:

• Work with the Enterprise Cost Management team specific to Walmart and Target strategy for BBU.
• Lead all customer interactions with Great Value team, products, manufacturing, new item, social and bakery audits – in alignment with the broader BBU Private Label Lead.
• Develop data integrated solutions to provide scorecard visibility to customer orders reflective of forecast and budgeted plans. Working with RGM lead Walmart to align.
• Using Circana and other database solutions including Kantar, Cleveland Research, and industry publications, conferences, to ensure that the Mass Channel team maintains connective relevance to the industry.
• Strengthen relationships across the entire supply chain relative to providing better transparency and advanced notice specific to Planning, Production, Shipping, Delivery, Display and Merchandising Standards.
• Support the Directors of Bread, Buns, Rolls, SBG, and Cookies to advance selling stories through research.
• Work with VP Mass Channel to Develop and Optimize Universal Reports via Direct Data Feeds to minimize the need for data pulls. Building and maintaining consistent format across all customers.

#LI-PS1

Position Requirements:

Key Behavioral Competencies:

• Must have strong inclinations towards Investigative Curiosity.
• Must possess critical thinking and creative research skills.
• Ability to speak truth to power with confidence and respect.
• Ability to achieve specific objectives/outcomes and set/meet key initiatives.
• Ability to effectively manage direct reports at the manager and professional staff level.
• Ability to support established project objectives, checkpoints and timelines and manage team members to meet project tasks and expectations.
• Ability to effectively implement programs for area of responsibility.

Education and Work History:

• 7 or more years’ consumer product account experience.
• Experience leading salaried associates with team responsibility.
• Requires excellent presentation and written/oral communication skills, as well as the ability to effectively negotiate and influence others.
• Excellent organizational, analytical, and planning skills.
• Computer skills and proficiency, specifically Power BI, PowerPoint, Excel, and Word is required, as well as high proficiency with Data Warehouse, Margin Minder, databricks (Must)
• Travel is required, 25 %.

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.