Major Areas of Responsibility
• Executes timely and accurate payment processing and auditing of freight/logistics domestic and/or international logistics invoices.
• Researches and resolves contract rate discrepancies as well as other internal and external data errors including No Match, Voucher Errors, Duplicate and Erroneous invoicing.
• Communicates (verbally and written/email) with service providers and internal business partners in determining the cause for anomalies and identifies solutions to resolve them.
• Resolves discrepancies/troubleshoots for outsourced invoice processing providers
• Utilizing the Client routing guide, identifies invoices with vendor routing violations and creates chargebacks. Works with appropriate contact to resolve issues.
• Runs reports/maintains excel files to monitor and take action on department and carrier metrics, KPIs and SLAs.
• Maintains and manages monthly Excel File Agings from all carriers to ensure compliant within contractual payment term obligations
• Conducts quarterly account receivable reconciliations with carriers to resolve outstanding invoice issues.
• Prepares monthly summaries for Supervisor on accruals/risks to by carrier
• Calculates and maintains a log for Hacienda tax
• Complies with all established freight pay processes to ensure accurate application/accounting of logistics expenditures
• Conducts User Acceptance Testing on 210 transactions for new carrier/provider on-boarding and expanded 210 business activities with existing carriers/providers
• Provides information for internal and external Auditors and for SOX compliance audits
• Prepares/maintains rate audit files (Access tool for International Invoices only)
• Identifies and implements process improvement programs
• Participates in special projects and Carrier/Provider meetings as assigned
Describe the kinds of decisions made by the incumbent (e.g., hire/fire, technical decisions, markdowns, merchandise pricing/selection). Also, specify what recommendations are referred to the next level of management or others for approval.
• Escalates issues pertaining to Carrier/Provider non-compliance in invoice accuracy and timeliness
• Escalates rate/contract misalignments/errors in rates on file (Carrier/Provider & Client)
• Escalates Account Agings 90 days
• Escalates out of SLA Approvals notifications impacting Freight Payment performance to KPI (pay on time)
• Escalates EDI issues
Qualifications:
• Proficient in creating and working in Excel Files (including creating Pivot Tables, VLook-up, conditional formatting and formulas/calculations)Associates degree or Bachelor’s Degree
• Understanding of contracts and rate calculations
• Excellent organizational and follow-up skills
• High degree of accuracy and attention to detail
• Excellent written and oral communication skills
• Ability to manage multiple accounts and multi-task across accounts
• Strong math skills with the ability to make sound payment decisions.
• Strong problem-solving skills