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Functional Analyst - Salesforce CRM

BIOTRONIK

Oswego, OR | Full Time

$91k-113k (estimate)

1 Week Ago

Functional Analyst - Salesforce CRM

BIOTRONIK SE & Co. KG

Oswego, OR | Full Time

$91k-113k (estimate)

2 Weeks Ago

Functional Analyst - Salesforce CRM

$91k-113k (estimate)

Full Time 2 Weeks Ago

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BIOTRONIK SE & Co. KG is Hiring a Functional Analyst - Salesforce CRM Near Oswego, OR

Functional Analyst - Salesforce CRM

BIOTRONIK is one of the leading manufacturers of cardio- and endovascular implants and catheters for cardiac rhythm management, electrophysiology and vascular intervention. As a globally active company headquartered in Berlin, Germany, we develop, produce and distribute high-quality medical products based on the latest technology and research. Our success is based on the competence and results-oriented cooperation of our employees.

BIOTRONIK is currently looking for a Functional Analyst – Salesforce CRM to collaborate with the BIOTRONIK Neuromodulation (NRO) business unit. This is a unique opportunity to be part of the Salesforce platform extension for an exciting new product/service - as it scales up with significant growth targets. You will work as part of our US site and help design, build, test and roll out modern solutions in a dynamic and exciting environment. You will directly interact with business analysts, developers, and project managers to drive the functional enhancements of our Salesforce HealthCloud platform. You will use your knowledge of business requirements and processes to develop the technical solutions, troubleshoot and test, and assist the business in formal testing.

Your Responsibilities

Functional subject matter expert towards our Salesforce users, developers, and business analysts as well as Senior Management
Active consulting, guiding, and influencing of business stakeholders
Support business cases and influence key decision makers (on IT and business side) towards best practices
Conceptualization, design, and technical implementation of new solutions
Provide user support, training, and troubleshooting
Coordinate and collaborate with external vendors/resources
BA Degree in Computer Science, Information Systems OR Extensive professional experience in a relevant field
MBA in a relevant field accepted as well

Your Profile

4 years hands-on relevant Salesforce functional experience
Functional expertise in Salesforce Sales, Marketing, Service and/or Health Cloud modules
Supported large enterprise applications in global environments (multi-language, multi-currency, …)
Demonstrated leadership and/or consulting experience in joint application design sessions and agile projects
Strong business acumen and presentation skills with ability to translate business requirements into Salesforce requirements and technical solutions
Experience in Salesforce best-practices, recommendations, and app-exchange eco-system
Solid understanding of SFDC standard functionality and enhancement methodology
Hands-on Salesforce system experience (Configuration, Flows, Force.com applications, SOQL, SOSL, …)
Basic understanding of modern systems integration concepts (API’s, REST/JSON, etc.)
Basic understanding of SFDX, Bitbucket, VisualStudio Code, etc.

Additional Knowledge, Skills and Abilities

Ability to analyze business processes and data flows across the systems landscape
Ability to understand business problems and articulate systems solution design to technical and non-technical audience
Understanding of security, compliance, and data management aspects in modern cloud applications in a medical company
Experience working in distributed teams in different time zones
Agile project management experience is a big plus
Salesforce certification in Healthcloud is a big plus
Technical project management experience

Soft Skills

Excellent collaboration and communication skills (written and verbal)
Ability to work both independently and as a team player
Excellent presentation and selling skills
Excellent analytical and troubleshooting skills
Follow through
Quick learner
Self-starter, curious mindset to learn more
Drive for results
Commitment
Results-oriented yet detail-oriented in all tasks

Physical Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to be independently mobile.
The employee is also required to interact with a computer for extended periods of time and communicate with co-workers.
Must be able to travel to other office locations.

Travel Requirements

Must be able to travel internationally and domestically, less than 5% of the time.

Are you interested? Please apply online through our application management system! We are looking forward to welcoming you.

Location: Lake Oswego, OR | Working hours: Full-time | Type of contract: Undefined

Apply now under: www.biotronik.com/careers

Job ID: 59473 | BIOTRONIK Service Company US | USA

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.