OUR COMPANY 

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

OUR PROPERTY
Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering.

ROLE SUMMARY
Join our team as the Experience Manager and become one of the authors of our story.
KEY RESPONSIBILITIES

• Experience Strategy: 

  • Lead the strategy and execution of experiences across BL that makes them known for their adventures, drives guest loyalty, as well as drives ancillary revenue. 

• Reporting: 

  • Track, record, and analyze experience metrics to evaluate their success from a booking and revenue perspective.

• Program Management and Experience Production

• Project Management

• Budget & Annual Planning

• Networking and Partnerships:

  • Recommend and broker partnerships where applicable with pressworthy or local partners in partnership with the Director of Marketing

  • Establish relationships with new local partners and vendors to initiate and enhance our unique brand story and where applicable with reliable, bookable activities, adventures, and programming.

  • Introduce key community leaders to the General Manager as well as other relevant senior leaders.

• Design: 

  • Support the curation of design elements for use in resort spaces and amenity offerings.

  • Creating, teaching, documenting and standardizing presentation and execution of guest offerings.

  • Activating programming and signature event spaces in well-designed and intentional ways to create relevant, unprecedented, and memorable guest experiences.

• Retail: 

  • Support the curation, selection and variety of Spa and Two Dogs retail. For 2024 in partnership with HO assigned retail partner 

  • Train Two Dogs ( FB Manager) and Spa manager to ensure all retail inventory is properly programmed in POS, and weekly and monthly inventory takes place through them.
    
    REQUIREMENTS:
    Experience in a similar role is required. Ideal candidate will have hotel and event curation background.

OUR STORY
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please share with us why you want to become part of our collection.

Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Operations/Operaciones
This is a management position
This is a exempt position