What are the responsibilities and job description for the Partnership Activation and Experience Coordinator position at Bismarck Larks?
About the Bismarck Larks
The Bismarck Larks joined the Northwoods League (NWL) in 2017. The NWL is the largest organized baseball league in the world with 26 teams, drawing more fans than any league of its kind. The NWL provides top college players from North America and beyond a summer collegiate baseball experience. More than 340 Northwoods League players have advanced to Major League Baseball in the NWL’s 31-year history.
To learn more about the Bismarck Larks, visit www.larksbaseball.com
The Position
The Bismarck Larks seek a Partnership Activation and Experience Coordinator in Bismarck, North Dakota to support and grow our partnership activation team. We seek a highly motivated, coachable, creative, detailed, and professional individual passionate about customer service.
As the Partnership Experience Coordinator, you will ensure all team partnerships are planned, fulfilled and executed while providing the highest level of service to partners. You’ll work closely with all internal departments to manage partnership inventory, track progress of contracts, and develop fun, impactful promotions, events and community programs.
Roles and Responsibilities
- Understand the objectives and goals of partners to develop measurable, integrated activation strategies that drive business results
- Act as a liaison between partners and all internal team departments, including marketing, entertainment,, tickets, and ballpark operations
- Implement and execute partner contractual elements, including, but not limited to, in-stadium activations, digital and social media campaigns, print media, hospitality, consumer promotions, community programs, events, etc.
- Assist with planning and executing partner promotions and events
- Manage and track all partnership inventory and provide inventory updates frequently to the Partnership Activation Director and partnership team
- Update Asana platform throughout the calendar year with partnership contracts and updates
- Oversee partnership invoicing, new contracts, and addendums
- Oversee all partner season tickets and group outings
- Serve as primary contact and scheduler for all partner game day guests
- Attend weekly partnership planning meetings with partnership team
- Compile and organize all data and supporting materials for end-of-season proof of performance recaps
- Assist with creation of partnership proposals and end-of-season recaps
- Attend monthly and annual partnership meetings/presentations with partners to review and/or recap the status of the partnership, promotion or event
- Assist with partner related content on website, mobile app, game day programs, etc.
- Build professional relationship with partner accounts and deploy touchpoint strategies throughout the calendar year
- Represent the team at various networking events and participate in other outside, community events, as defined by the team
General Team Responsibilities
- Game and Team Event Availability: Expected to be available for all Bismarck Larks home games and team events; this includes weekends and holidays.
- Funatix Event Availability: Expected to be available for all Funatix Events, including but not limited to the Mandan Rodeo Days, company picnics, festivals, etc. Complete event list will be provided. This includes weekends and holidays.
- Game Day and Event Hours: Expected to be available from mid to late morning through the end of the game and event. The schedule will be decided by the direct supervisor on a homestand and event basis.
- Non-Game Day/Event Hours: Expected to attend office hours of 8 AM-5 PM each weekday.
- Other General Team Responsibilities May Include:
- Assist with ballpark set-up and tear-down before-the-season, after-the-season and during each homestand
- Assist with event set-up and tear-down at team events
- Help maintain ballpark cleanliness
- All other duties as assigned
Knowledge, Skills, and Abilities
- Proficiency in Adobe Creative Suite preferred
- Experience using Asana a plus
- Strong written and verbal communication skills
- Strong organizational and time management skills
- Polished presentation skills and strong attention to detail, with an ability to think and react to situations quickly and confidently
- Assertive, persistent, and results-oriented
- Ability to meet deadlines, prioritize, and think strategically
- Ability to handle multiple tasks and work in a fast-paced environment
- The ability to work extended hours upwards of 14 hours and lift 30-50 lbs
- Enthusiastic team player with strong leadership skills, is inspired to perform well to help contribute to the success of a project or the team
- Excellent relationship building skills
- Must be a self-starter with a desire to work hard and have a positive “can‐do” attitude
- Uphold our service vision: Happy People Making People Happy. We want people who love what they do, who find joy in making others laugh or smile, who want to use fun and happiness to make a difference in the lives of coworkers, clients and fans.
Core Values
Our core values spell out EEPIC, guiding every decision we make and every event we deliver. These values represent the principles we live by to ensure our events are not only memorable but also meaningful. Our EEPIC team delivers EPIC experiences to our clients:
- Experience Driven: Prioritizing outstanding fan and guest experiences in all operations.
- Excellence Always: Striving to maintain high standards across every aspect of the role.
- Positive Energy: Bringing enthusiasm and positivity to the workplace to uplift others.
- Innovating Constantly: Finding new ways to improve processes, enhance guest experience, and streamline operations.
- Community Rooted: Engaging with and supporting the community to build a strong local connection.
Benefits & Compensation
- Annual salary
- Commission structure
- Health benefits
- Matching 401k program
- Team Gym Membership
- Unlimited PTO Requests*
*Vacation days are awarded at the discretion of the team president, and no maximum number of days is allowed per calendar year. All vacation requests are to be received at least two weeks before the needed time off. Vacation time is discouraged from April 1- September 1 due to in-season responsibilities. In the case of illness, please provide notice to the General Manager as early as possible.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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