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Summary
The Help Desk Technician candidate will be responsible for providing technical support and troubleshooting assistance to our employees, ensuring smooth operation of computer systems, software applications, and related equipment.
Job Responsibilities and Essential Functions
Core Competencies
Education and Experience (required)
Education and Experience (preferred)
Other Requirements
Compensation
Our cash compensation amount for this role is targeted at $58,800 - $90,700 annually in this location. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.
Top Benefits & Perks
As a member of Bison, you’ll enjoy an impressive benefits package:
Location
This position is located Denver, CO. Candidates currently residing in locations outside of daily commuting distance will be considered, however, it is the expectation that the selected individual will be available at the work location. No relocation or travel assistance will be provided by the Company for this position.
Work Environment
This position operates in an office and field environment. This entails working inside in an office space wherein employee may be provided a public work station (cubicle) or private office. From time to time, the role will require field visits where exposure to extreme weather conditions, fumes, airborne particles, vibrations, dust, electrical charges and other unforeseen exposures may be encountered.
Physical Demands
In the performance of the duties and responsibilities of this job, the employee is required to have visual acuity to operate a motor vehicle and view a computer terminal for prolonged periods of time. While at work sites, the employee will be expected to walk and stand. Individuals might be asked to climb, balance, stoop, kneel, crouch, reach, and/or crawl. Individuals might be required to lift, carry, push, or pull up to 50 lbs. in the performance of this position.
Position Type and Working Hours
This is a full-time position. Typical work hours are from 8 a.m. to 5 p.m. Monday – Thursday and 8 a.m. to 4p.m. on working Friday’s. Employee must be capable and willing to work overtime as required and to participate in occasional meetings, events, seminars, conferences, or other activities outside of typical work hours. Employees responsible for project operations are expected to monitor and, in some cases, respond to emails, calls, or texts outside of business hours.
Travel
Occasional travel to work site locations may be expected. Overnight stays may be required from time to time for training, seminars, field visits, or visits to onsite locations.
Disclaimer
This job posting is not intended to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The Company reserves the right to change or assign additional duties, responsibilities, and activities at any time with or without notice.
Hiring Practices
Bison is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our application procedures. If you need assistance or an accommodation due to a disability, you may contact HR Manager at careers@bisonog.com.
Steps to Apply
To apply for this position, please email your resume to HR Manager at careers@bisonog.com. Candidates selected to move forward in Bison’s hiring process will be contacted to schedule a phone or in-person interview. Candidates may be required to pass pre-employment screenings including but not limited to background checks and drug screens.
Full Time
$60k-74k (estimate)
06/29/2024
07/12/2024
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.