BITCO Corporation is currently seeking a Receptionist to join our Home Office team in Davenport, IA. BITCO provides quality insurance services to special industries including construction, forest products, and oil & gas.

Position Summary:

This position is responsible for providing key administrative support for our home office by greeting visitors, managing the switchboard, managing multiple shared email boxes and forwarding those communications, and more.

Primary Responsibilities:

• Welcome visitors and provide appropriate instruction
• Utilize software to prepare, scan, and index documents and reports
• Answer phone calls in a professional manner and route to the appropriate parties
• Manage multiple shared email boxes and distribute email communications appropriately
• Prepare reports, forms, letters, memos, and other file documentation
• Create and maintain accurate data and records
• Process mail, both incoming and outgoing
• Respond to inquiries in a polite and professional manner
• Maintain good customer relations, both internal and external
• Other administrative duties and projects as assigned

Qualifications:

• Minimum of 2 years of experience in a professional office environment a plus
• Ability to answer and route calls to appropriate personnel
• Excellent communication skills, both verbal and written
• Ability to stay organized and prioritize tasks as needed
• Attention to detail and accuracy
• Flexibility and willingness to support various tasks and projects
• Must be able to work effectively in a team environment
• Proficient in Microsoft Office Products, including Outlook, Word, and Excel