BJC HealthCare has a new opportunity for a Program Manager of Patient Safety/Clinical Risk Management.Position is primarily onsite Monday - Friday.

Does require travel to other local BJC hospitals. 

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Role Purpose

This position guides patient safety and clinical risk management programs for multiple facilities across a region. This leader supports the team in leading development and implementation of patient safety and clinical risk management initiatives to prevent and reduce harm to patients, guide improvement activities, and manage risks through loss prevention, loss control, risk transfer, and claims management. Also guides the team in ensuring continuous improvement efforts based on learnings from errors and adverse events. Partners with system patient safety and risk management leaders to ensure execution of standard patient safety and risk management program components, with use of standardized processes and tools. Also provides proactive communication and feedback on regional needs to help inform BJC’s patient safety and risk management programs.

Responsibilities

• Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Ensures execution of standardized patient safety/ risk management programs and processes, including oversight for patient safety and risk management education, event reporting, event management/ follow up, and escalation of Serious events.
• Oversight of risk management loss prevention activities, including acting as a resource for handling risk related issues and concerns. Also provides support for the claims and litigation process through resolution.
• Applies principles of patient safety, high reliability, performance improvement and human factors to manage and lead cultural transformation and standardization of the BJC patient safety and risk management programs.
• Ensures proactive and ongoing communications with team members, leaders, and providers at all levels of the region or business unit to ensure transparency of patient safety and risk mitigation efforts. Supports the team in assessing the patient safety program and ensuring proactive actions to efficiently gain, regain or sustain safety.
• BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Minimum Requirements

Education

• Bachelor's Degree

Experience

• 5-10 years

Supervisor Experience

• 5-10 years

Preferred Requirements

Education

• Master's Degree

Licenses & Certifications

• CPHQ
• CPHRM
• CPPS

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer