The lead facilitator of care coordination for high risk/cost patients. The NCM will utilize quality reports to focus the resources of the care team on providing additional support to achieve quality patient care management. This position coordinates clinical and case management for targeted patient assignments. Also, performs overall utilization management, resource management, care facilitation, and referral to other level of care. The NCM works with care teams and other resources including integrated and contracted behavioral health, CHT, and community resources to facilitate achievement of desire quality and financial outcomes.

EDUCATION, EXPERIENCE, & SKILLS

BSN degree preferred

Valid RI Registered Nurse license required

Minimum 3 years of experience in community health setting required

Experience in care coordination and disease management/education required

Knowledge of case management, disease management, and chronic care principles preferred

OTHER REQUIREMENTS

Reliable transportation required

Bilingual ability in English and Spanish, Portuguese or Creole speaking abilities preferred

Cultural sensitivity necessary to work with a diverse patient and staff population required

Ability to work independently and collaboratively required

Knowledge of computers and electronic medical records required

Knowledge of Microsoft Suite preferred

Strong communication skills, both verbal and written required