We are a Minnesota based family-owned business with a location in Fridley and have an opening for an Inside Parts Sales Specialist. As an Inside Parts Sales Specialist, you will be responsible for receiving orders from customers by telephone or walk- in contact, outside sales, and other departments. An ideal candidate would have the following skillsets: sales experience, customer service skills, experience in Fluid Power, parts knowledge, excellent computer skills; CRM/ HubSpot/ Smartsheet knowledge (preferred).

SCHEDULE:

1st shift, Monday- Friday, 8am-5pm (approx. 40-50 hours per week.)

BENEFITS:

Industry leading pay and benefits, paid weekly, overtime opportunities, vacation rollover, $50,000 life insurance policy gifted to all FT employees, 401k with a company match, career advancement programs, awesome company events, and HUGE tech referral bonuses!

The essential duties include:

• Greet walk-in and phone customers in a friendly professional manner providing customer service
• Answer Phones Promptly
• Assist with customer questions and make suggestions regarding additional or alternative products
• Perform duties required to complete orders
• Keep timely and accurate records of product movement and status of customer orders, knowledge with systems such as CRM /HubSpot/Smartsheet (a plus)
• Play an active role in inventory management
• Help to maintain inventory and customer display area (re-tape, organize, and clean as needed)
• Provide support to outside sales team
• Special Orders, sourcing and quoting part sales
• Coordinate Product Delivery
• Assist in Cycle Counts
• Fill Orders
• Shipping and Receiving (UPS/SpeeDee/LTL) as back up when needed
• Determine Customer Needs
• Maintain Catalogs Online and Paper
• Pull and Invoice Parts
• Build Hose Assemblies
• Understand and Perform our Warranty Process
• Help with Vendor Returns
• Report Inaccurate Inventory
• Review Inventory Reports
• Back Up Warehouse and Drivers
• Help maintain a clean parts department to meet our company standards.
• Perform other duties as assigned

We'd love to have you as part of our team. The ideal candidate would have the following skills/qualities:

• Thorough knowledge of breadth of vendors, prices, procedures, and policies
• Familiarity with Fluid Power
• Excellent interpersonal communication
• Continually striving to provide exceptional customer service
• Mathematical aptitude
• Excellent Computer skills
• Ability to develop industry contacts and relationships
• Previous selling experience a plus
• Ability to understand customer’s stated and unstated needs
• Attention to detail and follow through
• Integrity, honesty, and respect
• Comprehension of profit margins

Most importantly, we are looking for someone who fits with our company values:

•Values people

•Gives people with strengths the opportunity to exercise them

•Doesn't treat lack of success as failure

•Is very affirming and brings out the best in others

•Values and gives high quality

•Works hard

•Sees opportunities and integrates with existing business

•Is a good communicator

•Is humble

•Assumes responsibility for actions and commitments

•Attends to details

•Attends to operations

•Is competitive

A little about who we are:

Founded in 1968, Hydraulic Specialty, Inc. (HSI) is more than a distributor of brand name components, our name says exactly what we do and have been doing for thousands of satisfied customers for over 55 years. We are a full-service operation with big company expertise and small company attention to detail. At Hydraulic Specialty, Inc. our clients are treated with honesty and respect. We are part of the Blaine Brothers family of companies.

Please apply through Indeed.

Military Friendly-Veterans are encouraged to apply.

Hydraulic Specialty, Inc. is an EEO/AA/Minorities/Women/Vet/Disability Employer.