TECHNICAL EXECUTIVE SUPPORT (HEDGE FUND)
•Microsoft Azure Support, Microsoft Intune Support.
•Provided White Glove service to C-Level and General Population end users.
•Microsoft Azure Support working with Intune and Azure Monitor.
•Worked with and supported Office 365 applications.
•Setup and support Zoom & Zoom Room Video Conferencing.
•Amazon Web Services support for Virtualized Environment, Duo Authentication support.
•Active Batch Software Packaging for Companywide installations.
•Microsoft SharePoint & Microsoft One Drive support for various departments.
•Service Now Ticketing System with Incidents, Problem Management and KB's.
•Service Now Asset Management of computers, peripherals, and applications.
•Windows 10 &Windows Server 2016 support for trading, legal, back office, and accounting issues.