136 Customer Success Manager Jobs in San Francisco, CA
Bland AI is Hiring a Customer Success Manager Near San Francisco, CA
- This is a full-time hybrid role in San Francisco
We aren't a super traditional team, but we are an extremely effective one. We love unique backgrounds, hardworkers, and intelligent people who take pride in everything they do.
Things you might do:
- Onboard enterprise customers, helping with initial prompting, integrations, and set-up.
- Weekly check-in calls with project leaders, weekly workshops with engineers.
- Anything the customer needs, we make happen, your job is to make sure that happens every day.
- Work closely with our engineering and sales teams to better understand our customers needs and how we can ensure their success.
- Build conversational pathways for and with our customers.
- Spend time on customer calls, providing support to sales.
- You have a minimum of 2 years of work experience in customer success, sales engineering, software engineering, or a similar position.
- You have experience with AI/ML applications, and are comfortable with prompt engineering.
- You have a minimum of 1 years in a customer facing engineering role, ideally in enterprise settings.
- You are obsessed with ensuring customers are successful.
- You pay attention to small details and enjoy collaborating cross-functionally on a small team.
- You are fairly comfortable working full-stack, from building React components to developing APIs to integrating with third party services.
- You are comfortable working outside the typical 9-5 hours, this position will involve being available at odd hours.
- Experience in building enterprise level for AI Services
- Experience with LLMs
- Experience at a start-up
- Healthcare, dental, vision, all the good stuff.
- OTE $140,000-$170,000
- Every tool you need to succeed
- Equity
Working at a start-up is really hard. We work a lot and we figure things out on the fly.
Compensation Range: $140K - $170K
Job Summary
Full Time
$76k-101k (estimate)
07/19/2024
09/12/2024
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.
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