You haven't searched anything yet.
Technical Services Representative - Parts Counter Associates Encouraged
Blast Cleaning Technologies, Inc. (BCT) is proud to be the leader in shot blast innovation! We are dedicated to our customers, resulting in impressive company growth year over year.
Why Work at BCT?
Highly Competitive Pay and Benefit Plans: We recognize skill and dedication with superior compensation and benefits.
Medical Insurance: ZERO DOLLAR MONTHLY PREMIUM Medical Insurance with Wellness Program -no monthly medical insurance premiums deducted from your paycheck.
Engaged Leadership: Our Founder and CEO, Carl Panzenhagen, is a passionate, ethical, engaged leader.
Historic Location: Work in our over $2 million investment in upgrades and refurbishment at our historic West Allis location.
Comprehensive Benefits and 401K: We offer a full range of competitive benefits.
Generous PTO and Paid Holidays: Take advantage of our generous PTO plan and several paid U.S. holidays.
Casual Work Environment: Enjoy a casual dress code and friendly workplace.
Tuition Reimbursement: Invest in your future with our tuition reimbursement program.
Onsite HR and IT Department: We provide dedicated onsite HR and IT support to ensure our employees' needs are met. We won't send you to a 1-800 number for help.
_______________________________________________________________
Our Company Culture: We value our PACT
Passion
Accountability
Customer Focused
Team Player
We emphasize the importance of working with good people who care about the company and each other. We will always do the right thing for our customers and co-workers, utilizing our core values in everything we do.
Our core values are rooted in the visionary spirit of our CEO, Carl Panzenhagen, who began his career as a teenager working in a foundry. As an adult his extensive industry experience and dedication led him to create a company free from bureaucracy and grounded in ethical business practices. Guided by Carl's leadership, a small team of five evolved into a self-sustaining manufacturing powerhouse. Today, BCT proudly stands 260 employees strong and celebrates the completion of our cutting-edge foundry, a testament to our relentless pursuit of excellence and innovation.
_______________________________________________________________
General Description
Under the direction of the Customer Service Manager, the Customer Service and Inside Sales Representative answers customer calls, answers customer questions, research customer inquiries, provides quotes, and enters orders. This position also supports outside sales representatives as needed. This person is expected to have strong written and verbal communication skills, have an attention to detail, ability to interact with others in the organization to resolve problems, and a strong desire to provide a high degree of customer service.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Education and/or Experience
Full Time
Wholesale
$42k-54k (estimate)
08/25/2024
09/22/2024
bct-us.com
Milwaukee, WI
100 - 200
Wholesale
The job skills required for Technical Service Representative include Customer Service, Technical Services, Microsoft Office, Leadership, Communicates Effectively, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Service Representative positions, which can be used as a reference in future career path planning. As a Technical Service Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Service Representative. You can explore the career advancement for a Technical Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Technical Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Service Representative job description and responsibilities
Technical service representatives help customers resolve technical problems associated with a product or service.
04/08/2022: Spartanburg, SC
Technical service representatives need to be current on technological developments and trends to be effective on their job.
02/01/2022: Lowell, MA
Technical service representatives maintain record of call transactions using computer systems and special tracking software.
03/25/2022: Florence, SC
People experiencing tech related difficulties with hardware or software depend on technical service representatives to make things right.
01/24/2022: Cedar Rapids, IA
Guidance of the users to support them in becoming more productive.
04/12/2022: Lansing, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Service Representative jobs
Understand the customer’s grasp of technology.
02/04/2022: Richland, WA
Have a clear escalation pathway.
03/25/2022: York, PA
Ability to use positive language.
03/05/2022: Biloxi, MS
Consider a professional certification.
02/17/2022: Alamogordo, NM
Create a Service Catalog Template.
01/31/2022: Sioux Falls, SD
Step 3: View the best colleges and universities for Technical Service Representative.