The Time and Attendance Specialist (Electronic Visit Verification) Specialist is responsible to support various PCA (Personal Care Assistant) functions and adhere to specific tasks and deadlines needed in order to ensure PCA compliance with Blessings4Ever Home Care Agency’s policies. The EVV Specialist will ensure accurate performance metrics for all PCA’s.

The Time and Attendance Specialist will ensure accurate weekly payroll processing for all PCA’s and oversee the HHA Exchange database system regarding PCA disciplinary actions. The EVV Specialist will be a point of contact for all PCA needs including but not limited to, performance, training, time and attendance, payroll assistance, and disciplinary actions.

Bilingual (Spanish/English) Preferred.

Primary Responsibilities:

• Responsible to correct a PCA’s over and under utilization of hours for payroll weeks; Adjustments must be completed prior to payroll being processed.
• Responsible to run necessary EVV report(s) every Monday and Friday to identify any PCA that has over utilized 30 mins or more.
• Responsible to conduct and document all concerned conversations with PCA’s due to unapproved utilization of time.
• Ensures overutilization and time and attendance disciplinary documentation is distributed via mail or email to the appropriate PCA.
• Reviews under-utilized time to identify and correct and/or adjust possible incomplete billing days or missed visits.
• Works closely with the Care Coordinators and Payroll team to correct any billing discrepancies due to improperly scheduled or over utilized units.
• Responsible to track authorizations end dates and follow through with all procedures required including but not limited to, calling third-party organizations to request a new authorization and notifying the Authorization Coordinator.
• Responsible to contact the third-party organizations to correct authorizations that do not have enough units to cover the entire authorized period.
• Ensures any incomplete billings are cleared for prior payroll weeks that have already been processed; documenting “Missed Visits” if needed.
• Responsible to escalate and request EIM’s if needed.
• Communicate updates to PCA’s of any changes or new methods to completing daily work task.
• Responsible to train new PCA’s on the proper usage of Electronic Visit Verification (EVV) and HHA Exchange.
• Perform other specific tasks related to the department as assigned.

Physical Demands & Environment

Working in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk, and hear. May occasionally lift objects of 10 to 25 lbs. In compliance with applicable law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Exclusion from Federal Programs

Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Human Resources Department if he/she is threatened with exclusion or becomes excluded from any federally funded program.

This job description is not to be misconstrued to represent an all-inclusive list of duties and/or responsibilities. Management reserves the right to make changes to the job description based on business need at any time, with or without prior notification.

This Company is an Equal Opportunity Employer

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Conflict management: 2 years (Required)
• Microsoft Excel: 2 years (Required)
• Project management: 1 year (Required)
• data entry: 2 years (Required)
• Time management: 2 years (Required)

Ability to Relocate:

• Philadelphia, PA 19102: Relocate before starting work (Required)

Work Location: In person