14 Desktop Support Specialist Jobs in Fayetteville, AR
Blew & Associates, P.A. is Hiring a Desktop Support Specialist Near Fayetteville, AR
Responsibilities:
- Provide technical support and assistance to staff members with desktop computers, software applications, and hardware peripherals.
- Troubleshoot and resolve technical issues with desktop computers and peripherals, including hardware and software problems.
- Keep deployed computers updated with the latest Dell drivers and video card updates.
- Install and configure software applications and hardware peripherals.
- Maintain inventory of desktop computers, software licenses, and hardware peripherals using Quickbase.
- Maintain a log within Quickbase for all daily tasks/requests that were not previously assigned or predicted.
- Ensure compliance with company IT policies and procedures.
- Collaborate with IT team members to identify and implement improvements to the desktop support process.
- Stay updated with the latest trends and advancements in desktop support technology.
- Provide training and assistance to staff members on the proper use of desktop computers and software applications.
- Occasional after hours and weekend work may be required. (not a normal occurrence)
- Proven experience as a Desktop Support Specialist or similar role.
- Strong working knowledge of Windows operating systems; Macintosh is a plus, Linux is a plus but not required.
- Ability to produce CAT5/6 network patch cables.
- Strong knowledge of desktop operating systems, software applications, and hardware peripherals.
- Excellent troubleshooting and problem-solving skills.
- Ability to install and configure software applications and hardware peripherals (change video cards, system memory, power supplies).
- Strong communication and customer service skills.
- Ability to work well in a team environment.
- Attention to detail and ability to prioritize tasks.
- Knowledge of IT policies and procedures.
- Relevant certifications are preferred (e.g., CompTIA A , Microsoft Certified Desktop Support Technician).
- Coding skills are preferred (Python, Perl, PowerShell scripting).
- Network/Windows Server understanding is preferred.
- Working knowledge and understanding of Active Directory is preferred.
- Comprehensive health benefits coverage, including Medical and Dental, with the option for family and/or dependent enrollment at a group rate which is paid by the employee
- 50% company contribution towards Vision coverage
- Tuition reimbursement of up to $5,250 per year
- 401(k) matching program: The company matches 100% of your deferrals up to 3% of your compensation, and 50% of your deferrals over 3% (not exceeding 5% of your compensation)
- Short-Term Disability coverage provided by the employer with options for employee buy up
- Life Insurance Coverage provided by the employer with options for employee buy up
- Paid parental leave
- Holiday pay
- Sick pay
- Paid vacations
- Company-provided computer
Job Summary
Full Time
$43k-53k (estimate)
06/27/2024
07/12/2024
blewinc.com
FAYETTEVILLE, AR
<25
1891
BUCKLEY BLEW
<$5M
Business Services
Related Companies
About Blew & Associates, P.A.
Blew & Associates, P.A. has been in business for over 130 years and has been a prominent fixture in the Northwest Arkansas community and across the United States. While much has changed in the industry since 1891, Blew & Associates has maintained the same ideals and standards; Accuracy, Dedication, Hard Work and Customer Service. We have grown from a one-man local Surveying and Civil Engineering company to a highly respected national Land Surveying and Civil Engineering Firm. Our dedicated team has performed all types of surveys and design for governmental agencies, commercial portfolios, rene...wable energy development, power delivery design groups, the communication industry, title companies, attorneys, utilities, private landowners, and developers. State-of-the-Art Technology Utilizing leading-edge technology helps us provide solutions our clients require, safely and efficiently and with the highest quality. Blew and Associates specialize in ALTA/NSPS Land Title and Design Surveys, providing these services across the country. Our team has extensive expertise in conventional, radial and GPS surveying, GIS information collection and mapping, 3D Laser Scanning, Aerial Mapping/LiDAR, Ground Penetrating Radar (GPR), and detailed private utility locations. We have satellite offices, licensed surveyors, and field survey crews strategically located across the country. Blew provides all services in-house and we have performed everything from a single site development project to 1000 + site portfolios. All the service offerings we provide are nationwide, making us a one stop source for your project surveying needs. With our recent growth, we are looking for qualified workers across the United States. We are currently in search of Crew Chief's, qualified Project Managers, Professional Land Surveyors, CAD technicians, and members for our Order of Operations team. Please send your resume to admin@blewinc.com if you are interested. More information to come to this page soon!
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The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
04/15/2022: Petaluma, CA
Documents technical support procedures and maintaining customer records.
01/19/2022: Houston, TX
Desktop Support Specialists keep computer networks running efficiently for their organization.
03/03/2022: Saint Louis, MO
They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
03/15/2022: Salt Lake City, UT
Desktop support specialists maintain computer networks and provide technical help to computer users.
01/26/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
02/01/2022: Carson City, NV
Gain experience with operating systems.
02/21/2022: Denver, CO
Experience in technical support positions is a plus.
04/15/2022: Clarksville, TN
Practice fixing common computer problems.
03/04/2022: Binghamton, NY
Use past security breaches as learning examples.
02/28/2022: Elyria, OH
Step 3: View the best colleges and universities for Desktop Support Specialist.
