Job Summary:

The Peak Performance Chiropractic (Peak) and Bloom Family Wellness (Bloom) Receptionist is a self-motivated, organized, and friendly individual that enjoys children, customer service, empowering people, and holistic care. The Receptionist will play a key role in providing excellent patient support and cultivate a welcoming environment. This person isn’t scared to multi-task and jump in to help patients transition in and out of the office, hold babies, and engage with children, while also managing tasks such as collecting payment, scheduling, and keeping the office organized. The goal of this position is to support the chiropractors and Business Coordinator and connect with patients along the way. The goal of Peak and Bloom is to support people where they are at any given time and provide them with exceptional care for their whole being.

This position is part-time (approximately 10-18 hours/week) with the ideal hours being 7:30-noon on Mondays and Wednesdays and hours on at least one other day (shifts may vary: ie: 8:30-1:30, 12:30-5:30 or 8:30-5:30). Hours and days may be flexible. The practice is located in Raleigh, North Carolina. Our office is currently closed on Fridays, but there may be opportunities for some Friday hours in the future.

How to Apply:

1. After reviewing the full position description and websites, please complete the application via our google form.

2. You will need to upload your resume and letter of interest to the application.

3. The resume and short writing sample should be uploaded as .doc, .docx, or .pdf files. Incomplete applications will not be considered.

Deadline to apply: July 15 at 5 p.m. EST

About Peak:

is Raleigh’s premier location for chiropractic and sports medicine. We look at the body from a 300-foot view and seek to treat the root cause of pain, dysfunction, and movement restriction. We thrive to create an active, engaged environment where patients take a key role in their health and wellness. With a key concept of “Move Well, Move Often” mentality we can treat everyone from desk workers, weekend warriors, to professional athletes to optimize movement and performance.

About Bloom:

is a holistic health chiropractic practice focused on the perinatal period and pediatrics, located in Raleigh, North Carolina. In our office, our goal is to look at the person in front of us as a whole, and support and empower them to take charge of their own journey. We strive to create a safe space for families to come as they are and have a passion for serving them. At Bloom, we specialize in caring for women, pediatrics, and the perinatal period.

Qualifications:

Candidates should demonstrate the following required skills and/or traits:

• Self-learner and interested in learning Electronic Health Record systems, such as Jane;
• Outstanding interpersonal relationship-building skills;
• Knowledge of computer programs including Google Suite;
• Skilled in customer service and patient support;
• Familiar with different insurance plans;
• Ability to communicate using proper grammar and punctuation;
• Thrive in a high paced environment and be able to multitask;
• Reliable and punctual;
• Ability to work independently, collaboratively;
• Ability to work flexible hours;
• One to two years of related experience.

Responsibilities:

Patient Management:

• Warmly greets each patient by name as they check in for their appointments
• Ensure new patients feel at home and familiar with the office by offering tours, information about the services, pricing, patient portal, supplement selection, etc.
• Ensures patients have the proper paperwork completed prior to their visit
• Verifying payment methods, including patient’s health insurance attached, if needed
• Assist patients in scheduling appointments
• Answers patients email and texts in a timely fashion
• Assists in managing chiropractor’s schedule
• Collects payments daily

Office Management:

• Looks ahead at schedule for one to two weeks out looking for forms completed, adequate breaks for chiropractors, gaps in schedule to be filled, families scheduled together
• Manages in-office inventories of supplies, supplements, etc.
• Assists business coordinator as needed
• Maintains a tidy and welcoming environment for the lobby, playroom, and treatment rooms
• Answers phone to assist patients with their needs
• Cares for the in-office therapy dog

Position Requirements

• Must be able to work in the office
• Chiropractic Assistant certification desired, but not required

Pay:

• $13-$18/hour

Benefits:

• Chiropractic Adjustments
• Discounts on supplements/products
• Opportunities for Professional Development Assistance

The Receptionist reports to the Business Coordinator for daily duties and other assignments that may expand beyond the expected office responsibilities list that you are given upon employment. The Business Coordinator acts as the office manager, responsible for the bigger vision of Peak and Bloom and its execution, as well as serving as a liaison between the chiropractors and the Receptionist.

Job Type: Part-time

Pay: $13.00 - $18.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• Employee discount

Schedule:

• No weekends

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Raleigh, NC 27609 (Required)

Work Location: In person