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Bloomingdale's
Newton, MA | Full Time
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Pooch Hotel
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Customer service associate
Bloomingdale's Newton, MA
$50k-61k (estimate)
Full Time | Retail 6 Days Ago
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Bloomingdale's is Hiring a Customer service associate Near Newton, MA

  • Day-1 Medical, Dental, Vision Benefits for eligible colleagues
  • Competitive Pay
  • Paid Time Off
  • Flexible Holiday Time-Off & Flexible Scheduling
  • Fully Funded Education Benefits (100% tuition coverage including books and fees)
  • Instant access to earned wages with PayActiv
  • Enhanced benefits : pet, home & auto insurance & more
  • 401(k) plan options available
  • Bonus earning opportunities
  • Growth potential opportunities
  • Employee Discount at Bloomingdale’s & Macy’s Stores

About :

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives.

We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life.

Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership.

Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview :

A Bloomingdale’s Cash Office Professional role plays a critical role in the daily operations of our store. To deliver our mission statement to be like no other store in the world, our Cash Office Professionals possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers.

Each day provides our Cash Office Professionals detailed role responsibilities such as a responding to both Customer and Store Colleague questions, assist in gift wrapping, selling gift cards and greeting cards just to name a few.

Essential Functions :

  • Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction
  • Work closely with customers and colleagues on resolving credit card / loyalty card issues and questions
  • Greet our customers in person and on the phone and connect them with a Selling Team professional

Qualifications and Competencies :

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful and able to adapt quickly to changing priorities
  • Resourceful self-starter, works well independently as well as part of a team
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and / or holidays

Physical Requirements :

  • Requires prolonged periods of sitting and constant communication with customers
  • Requires working with multiple computer screens and programs simultaneously for extended periods of time.
  • Occasionally required to move / reach, stoop, kneel and crouch
  • Frequently required to lift 10lbs

STORES00

Last updated : 2024-06-20

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$50k-61k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

06/24/2024

WEBSITE

bloomingdales.com

HEADQUARTERS

NASHVILLE, TN

SIZE

7,500 - 15,000

FOUNDED

1861

TYPE

Private

CEO

EVAN DILLOW

REVENUE

$1B - $3B

INDUSTRY

Retail

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The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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