**Digital Product Designer - New Customer Experience**

at Blue Apron New York, New York ****THIS IS BLUE APRON****

**Chefs around the world wear blue aprons when learning to cook, and for us it has become a symbol of lifelong learning. Our highly motivated group of food enthusiasts are inspired to work on complex business problems with creativity and passion always looking to learn something new. We take preparation seriously, embrace a spirit of excellence, and put in the extra effort in everything we do. We are thrilled to be part of our customers lives, cooking and creating experiences in their home kitchens.**

****WHO'S IN THE KITCHEN****

At Blue Apron, design is a core component in fulfilling our vision of sparking discovery, connection, and joy through cooking. For us, design is not just the way things look or feel, but also how they work. We have a complex product that needs to be simple and inviting for all customers.

The Digital Consumer Design team is responsible for the entire end-to-end digital customer experience. Were a lean, empathetic team of go-getters that work collaboratively with every team at Blue Apron. The products and experiences you design will impact every Blue Apron customer and the business.

****WHATS ON THE MENU****

Blue Apron employees are Blue Apron customers, we love our product and believe that after trying Blue Apron millions of customers will love it too.

With product, engineering and marketing you will create a best in class new customer experience. Potential customers will know Blue Apron is for people like them and you will help set them up for a long term relationship with Blue Apron.

You are empathetic, motivated to learn, and eager to advocate for the customer across the business.

You will have the opportunity to:

* Solve problems with creative solutions to delight customers and meet business objectives

* Be the crucial first part of the product development process for the first interaction customers have with Blue Apron

* Using internal resources and your own investigation you will identify and prioritize customer problems, brainstorming solutions and eventually produce an experience that meets customer needs

* Work fast in developing divergent solutions through quick sketching, prototypes, and experiments to validate ideas and opinions.

* Wear many hats, from assisting user research, developing customer flows, creating prototypes, high fidelity designs and front-end implementation with the engineering team

* You will be mindful and deliberate when designing experiences, from the overarching user flow to refining details in UI.

* You will develop an understanding about the work of other teams and seek opportunities to strengthen relationships.

* You thrive in an environment with short feedback loops. You share your work early and often, love to collaborate, and proactively seek out input from those around you.

* Are open to new ideas and alternate solutions while maintaining focus on your goals. Youre flexible, value compromise, and approach work without the hint of an ego.

* With your product and engineering partners you will strategically break up work to roll out designs in phased iterative steps in order to validate decisions and minimize risk.

* Communicate design decisions openly and confidently, regardless of the audience as well as be open to feedback from peers

****NECESSARY INGREDIENTS:****

* Be empathetic to understand user needs and motivations that differ from your own

* Be motivated to solve hard problems for customers in a fun, fast paced and high standards environment

* Take the time to develop trusted relationships with your product and engineering colleagues to align on priorities

* Ability to articulate user needs and pain points to multiple stakeholders within the business

* You enjoying developing user flows and journeys for happy paths and edge cases

* Love leading whiteboard sessions to develop potential solutions to customer problems

* You can follow existing design system guidelines but contribute to the evolution of these components

* Want things to be right and will pair with engineers in QA to ensure what we ship is of the highest quality

* Have foundational product design experience but am eager to learn more

*Blue Apron provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, marital status or veteran status. In addition to federal law requirements, Blue Apron complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*

Location (City) * **U.S. Equal Opportunity Employment Information (Completion is voluntary)**

Individuals seeking employment at Blue Apron are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender Please identify your race If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any t