We are seeking an enthusiastic and highly skilled Permanent ICT (Information and Communication Technology) Technician to join a dynamic and proactive ICT team at our Education Trust Client based in Bristol. You will predominantly be working across three sites within the Trust, working with the Site ICT Technical lead and Trust ICT Director, ICT team, as well as independently. You will need to be flexible to work across multiple school sites in Bristol, as such the successful candidate will need to hold a valid UK driving licence.
Hourly Rate: £12.75-£14.60 - depending on experience
Days of Work: Monday to Friday
Hours: 08.30 - 16.30
Location: Multiple sites across Bristol
What will you be doing
You will be providing remote and face to face technical support in line with the Trust's ICT support service to allow the effective use of ICT by both staff and students. You will also provide advice and training to improve both their understanding of ICT and their experience of its use, diagnosing and troubleshooting problems as required. This means that you will need to be able to build positive relationships to clearly communicate technical issues to non-specialists and be able to guide staff and students through steps needed to resolve issues.
The successful candidate will need to demonstrate initiative to deal with unexpected situations during the school day and have excellent organisational skills. You will need to be able to work under pressure, to deadlines, whilst maintaining a sense of humour.
What you need to apply for this role
Own Transport (you will be working across Multiple Sites)
Ideally the successful candidate will have
proven experience in an IT environment
hands-on experience of server maintenance, repair and recovery,
a detailed understanding of Windows networks/servers (AD, DHCP, DNS, Group Policy, etc.) and the majority of desktop applications, Microsoft Office, Adobe.
If this role is of interest to you and you have the relevant skills and experience, please apply online or call the branch and ask for Nigel
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.