ROLE AND RESPONSIBILITIES

• Communicates effectively and quickly when plant Quality Concern Notifications (QCNs) are issued
• Ability to present the status of issue resolution to the plant management team
• Key interface with Quality (at Ford and Supplier).
• Knowledge of the supplier’s manufacturing process.
• Facilitator for visits from the supplier's corporate office.
• Empowered to deploy resources by and from the corporate office.
• Understand whether the supplier is design-responsible.
• Understand what parts are directed to tier 2 with Multi-Party Agreements or Bailment Agreements in place.
• Knowledge of Specifications / SCs / CCs.
• Provides daily support and the ability to cover multiple shifts.
• Participates with Incoming Quality and PVT during the investigation of emerging quality concerns
• Follow up daily to ensure the defective parts that were returned to the supplier plant have been delivered
• Effectively cuts issues off at the Ford plant.
• Ensures clean cutoff including parts in transit and sitting in trailers at the Ford plant
• Verifies certified stock is being used on the line
• Verifies daily that suspect stock is quarantined or shipped back to the supplier and not re-introduced to the assembly line
• Understand the part return process for parts shipped out of the Ford assembly plant
• Has appropriate means to test/check parts (functional/visual)
• Effectively drives closure to all issues and communicates status through PCA to affected parties
• Obtains early claims binning (from PVT daily informs supplier plant (if applicable)
• Handles Stage 1 disputes with IQ.
• Attends IQ Binning meetings (if applicable)
• Supports Bi-Weekly Top Supplier Meetings (if applicable)
• Supports daily Plant Quality Meetings (if applicable)
• Communicate concerns to IQ, PVT/VRT, and STA if the Ford plant is not handling parts properly
• Knows the supplier manufacturing processes & poka yokes.
• Is trained in problem-solving techniques such as Black Belt, Shainin, Green Belt, Global 8D, 6 panel, etc.
• Attends the VRT meeting every week or as needed.
• Attends the Plant FCPA meeting daily or as needed.
• Attends the VRT ECB binning meetings daily or as requested.
• For additional information on warranty claims, the supplier representative must contact a Resident STA, PVT Engineer, or VRT team member.
• Conducts a surveillance audit in the assembly plant for ECB issues and internal Ford assembly plant concern rejects.
• Participates in color harmony meetings when required.
• Obtain Ford plant clean point and verify that certified stock is being used on the line.
• Follow up with their plant contacts and ensure that 8Ds are sent to the plants on time.
• Representatives should participate with STA & VRT during the investigation of emerging ECB with potential supplier manufacturing contributions.
• Warranty returns through the assembly plant, representatives should facilitate warranty parts shipment to the supplier and follow up daily to ensure parts have been delivered.
• Follow up with the supplier plant contacts and ensure that extraordinary actions / 8Ds are sent to the plants on time.
• Representatives should be familiar with all open BSAQ projects & follow up with the Resident STA, PVT Engineer, or VRT team to ensure the BSAQ projects are up to date.
• Representatives should get to know their VRT Leader & VRT team members, &
• Understand where & when the VRT meetings take place.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Years of experience 2- 5

Education level

• BS Engineering Degree or equivalent STEM Major

PREFERRED SKILLS

• Proficient Microsoft Office Skills
• Excellent Organization Skills
• Excellent Communication Skills
• Presentation and Management Skills
• Prior injection Molding and plastic fabrication knowledge.
• Knowledge of Quality defects on molded components.
• Prior testing and validation software skills
• Prior Wiring Harness Engineering Experience
• Troubleshoot wiring harness problems.
• Knowledge of vehicle electrical Structure
• Engineering blueprints reading and interpretation.
• Demonstrated ability to adapt and learn continuously, clearly establish expectations, and hold others accountable for achieving results, as well as developing and executing strategic plans.
• Embrace resilience – seeing every challenge as a learning opportunity and invitation to grow.
• People are willing to share knowledge and experience with others in a commitment to make a group growth bringing balance to it instead of weighting in one direction.
• Multifunctional comfortable to follow up on several projects at the same time.
• Supports and exemplifies Aptiv values and commitment to SAFETY, quality, and cost with a great sense of ownership, teamwork, and communication among all levels of administration.
• Organized and self-sufficient professional