Blue Cross Blue Shield of Massachusetts is looking for a Lead Business Systems Analyst to join our IT Payment Integrity Value Stream. This is a terrific opportunity for an IT professional to work on a team who works with multiple departments supporting a variety of enterprise wide initiatives.

As a member of the Payment Integrity Value Stream, the Lead Business Analyst will be responsible to analyze all requirements related to Value Stream projects/initiatives and make recommendations as to BCBSMA's interpretation of such requirements, prioritization of individual requirements, and work with leadership to establish a plan of action. This role is inherently cross-functional, and you should be an effective communicator with both technical and non-technical stakeholders. The Sr. Business Analyst must be an independent learner, and a self-starter.

You should be a problem solver who is passionate about technology and enjoys working with engineering and data teams collaboratively, and equally comfortable interacting with business units on their business needs. You should be somebody who is eager to lead programs that have both broad influence and unique technical challenges to solve.

Responsibilities

• Works with the business to develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for impacted systems
• Supports writing epics, features, and stories for development team as needed
• Supports writing requirements for multiple external software vendors
• Estimates impact and prioritizes features and improvements for both digital and non-digital channels
• Evaluates necessary requirements and identifies delivery approaches that optimize effort and resources
• Works with business to understand product/program requirements
• Works closely with solution architecture, engineering, external vendor, and data teams to deliver features to market
• Manages upstream and downstream business communications related to product being developed and to meet critical business needs

Experience/Education

• Bachelor's degree and 8 years of experience in systems or business analysis
• Healthcare domain knowledge, particularly all aspects of provider information
• Demonstrated experience reviewing and documenting
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience defining and executing against both short and long-term roadmap strategies
• Experience leading and influencing (without direct oversight) cross-functional teams to deliver products and programs
• Experience coordinating requirements across customer or stakeholder groups

Preferred Qualifications

• Demonstrated ability to understand and discuss technical and business concepts, manage tradeoffs, and evaluate opportunistic new ideas with internal and external partners
• High attention to detail including precise and effective stakeholder communication, and proven ability to manage multiple, competing priorities simultaneously
• Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
• Ability to think strategically and execute methodically
• History of teamwork and willingness to roll up one's sleeves to get the job done

High school degree or equivalent required unless otherwise noted above

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that theconfidence gapandimposter syndromecan prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting ourCompany Culturepage. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join ourTalent Communityto stay "in the know" on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.