A/V DIRECTOR/MANAGER - HOTEL/RESORT JOB DESCRIPTION:

Searching for a motivated, growth-oriented A/V Director to successfully manage onsite events at a smaller, Charlottesville-based Conference Hotel.

Salary Range:

• Salary range - $50,000.00 to $55,000.00, commensurate on background and experience.

As an Hotel/Resort Audio/Visual Director/Manager, a typical day will consist of the following:

• Manage overall audio visual operations at the hotel property, based in Charlottesville, VA.
• Operate AV equipment in a live show setting.
• Builds and maintains a positive and professional relationship with hotel/venue staff and clientele.
• Works closely with clients to ensure audio visual needs are met for a successful meeting.
• Oversee and perform daily floor operation including room sets/strikes and event management.

Requirements:

• At least 3 years of live event Audio Visual Management experience required.
• High degree of Customer Service, Hospitality, Management, and Sales skills.
• Detail oriented mentality with strong follow up and follow through skills.
• Excellent communication and organizational skills, and the ability to adapt and function successfully in a high-volume, sometimes stressful environment.
• Ability to work varied and changing schedule (mornings, nights & weekends included).
• Ability to follow and maintain professional grooming and presentation standards as required by hotel partner.
• Have a valid driver's license, personal vehicle for use and be able to travel.
• Relocation to the Central Virginia general area.

Job Duties:

• Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
• Work closely with Hotel Sales Staff to have a full understanding of clients' needs, vision and requirements.
• Analyze client RFPs and formally quote client their needs, while ascertaining that requested equipment will be sufficient for event success, all in a timely manner. Recognize opportunities for additions and upgrades, if warranted.
• Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
• Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
• Anticipates equipment challenges and changes in a timely and professional manner.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Ensures that all equipment and services are delivered on time, in good working condition and as specified by client, hotel staff and company policy.
• Works closely with appropriate hotel staff and others to develop relationships and sales leads for upcoming conferences and meetings.
• Coordinates all invoicing activities. Ensures that all billing is properly posted according to the company's and the hotel’s procedures.
• Attends hotel departmental meetings and pre-conference meetings as required.
• Uses inventory control policies and procedures to maintain complete inventory accountability at all times.
• Keeps current with new technology in the area of audiovisual equipment and services.
• Ensures that the audiovisual office is kept neat, clean and organized. Routinely inspects and tests equipment to insure all is operational and service ready.
• When available, assist Company main office with other events, when needed.

During slower times, research outside meeting and conference opportunities.

Job Types: Full-time, Contract

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Supplemental Pay:

• Bonus opportunities

Education:

• Bachelor's (Preferred)

Experience:

• Audio/visual: 3 years (Preferred)

License/Certification:

• VA (or other state) Driver's License (Preferred)

Ability to Relocate:

• Charlottesville, VA: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person