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Job Title: Junior Help Desk Specialist
Reports to: Manager, IT Operations
Blood Borne Pathogens: Not at risk.
FLSA: Non-Exempt
Revised: 04/2024
Blue Ridge Hospice works to optimize the health and well-being of those members of our community dealing with chronic or serious illness. We deliver our mission of brightening life’s journey for those individuals by bringing together the voices, expertise, and the resources to fulfill our purpose: expand access to high-quality care for our community. Our core values demonstrate a commitment to diversity where all are valued, and innovation is embraced to transform care in our community. It’s what we call Caring for Life.
Position Summary:
The Junior Help Desk Specialist provides technical support and assistance to end-users, helping to resolve IT-related issues and inquiries. This role involves responding to help desk tickets, troubleshooting hardware and software problems, and providing guidance on technical issues. The Junior Help Desk Specialist works under the direct supervision of the Manager, IT Operations, gaining hands-on experience and developing technical skills while delivering high-quality support services to internal customers.
Essential Job Functions:
Physical/Sensory/Cognitive Requirements The requirements described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.
Education and Experience:
Other
$62k-77k (estimate)
04/17/2024
05/08/2024
blueridgehospice.org
WINCHESTER, VA
100 - 200
Private
RICHARD KENNEDY
$10M - $50M