Patient Care Receptionist

Busy pediatric office is seeking a Patient Care Receptionist with excellent customer service and medical office experience to join our team as the face of our practice.

Responsibilities will include, but are not limited to:

• Greet patients and guests when they enter the office
• Answer calls, route calls to appropriate department, and schedule appointments. Set up patient recall alerts as needed.
• Check in and check out all patients in a professional and courteous manner.
• Verify and update patient demographics and forms. Verify insurance utilizing the EMR system.
• Collect copays and past due balances.
• Assisting with translation of our Spanish-speaking patients.
• Communicate effectively with coworkers, providers, and staff.
• Prepare the following day's provider paperwork.
• Handle patient concerns with compassion and empathy, escalating to management when necessary.
• Front office opening duties to prepare for the day
• Front office closing duties to balance financials and print necessary reports.
• Help keep the front office and lobby clean.
• Other administrative duties as required.

Skills/Qualifications Required:

• Associate or Bachelor degree preferred.
• 1-2 years previous experience in a medical office required.
• Previous experience with EMRs, specifically eClinicalworks strongly preferred.
• Ability to multi-task required.
• Excellent customer service skills when interacting with patients and coworkers required.
• Bilingual is a plus!

Salary will be commensurate with experience.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $15.50 - $18.50 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Pediatrics: 1 year (Preferred)
• medical front office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person