Your Role

The Product Operations and Application Management team includes the Product Platform team which is responsible for the implementation and delivery of all Blue Shield insurance products and the applications that support that work. The Product Manager, Consultant will report to the Senior Manager. In this role you will be serving as the liaison between the BSC IT Development team, Product Systems, and the business stakeholders. Translating customer needs to business solutions by defining, analyzing, documenting, and prioritizing the requirements and implementing an end-to-end solution using Agile SDLC methodologies. The capabilities being delivered span people, process, and technology and require detailed problem-solving skills and technical business requirements analysis. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Work

In this role, you will:

• Identify, understand, and develop ongoing key personas for product areas.
• Exhibits natural and intuitive user empathy.
• Determine and analyze KPIs at a product level to establish experience success, failures, and next steps through iteration.
• Conduct secondary market research.
• Effectively organize and lead brainstorming sessions.
• Write and breakdown Epics and user stories independently
• Effectively work within an Agile framework for predictable product outcomes
• Write detailed user stories and acceptance criteria covering multiple user-types
• Utilize tools for basic analytics to inform product decisions and show measurable outcomes of product releases
• Utilize and synthesize qualitative and quantitative data to continuously drive product improvements
• Work on cross-functional team to translate customer needs and technology directions into product definitions
• Deliver high-quality experiences to end-users at a feature level
• Actively participates in trade-off discussions between scope and schedule
• Identify risks at a feature level and participate in mitigation planning
• Develop new software product concepts, designs, and/or enhancements to existing product design that reflect market and user requirements
• Drive trade-off discussions between scope and schedule
• Perform as a product area SME to educate others of product

Your Knowledge and Experience

• 6 - 8 years of experience in Product Management, Management Consulting, or Entrepreneurship.
• Requires a BA/BS in Business, Finance, Economics, Public Health, or Information Technology.
• Graduate degree (e.g. MBA) is highly desirable.
• Relative system software knowledge related to business use, capabilities, data structure, workflow, enhancement development, and maintenance to support changing business needs.
• Strong knowledge of relational database concepts and schemas
• Knowledge of Agile product development concepts, methodologies, and ceremonies
• Ability to quickly configure point solutions to meet immediate needs, while working with Product and IT stakeholders on long term solutions

Pay Range:

The pay range for this role is: $118800.00 to $178200.00 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.