About the Front Desk Representative Position

We're looking for an agreeable Front Desk Representative to be the first point of contact for all of our on-site visitors.

You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance.

The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. You should be able to deal with complaints, learn quickly, and give accurate information.

A customer-oriented approach is essential.

We want you to make our guests and visitors feel appreciated and valued while on our premises.

Front Desk Representative Responsibilities

Keep our front desk clean, presentable and stocked with all the necessary material (pens, forms, paper, etc)

Greet and welcome guests

Answer questions and address complaints

Receive incoming letters, packages, etc and distribute them

Prepare outgoing mail by drafting correspondence, securing parcels, etc

Check, sort, and forward emails as required

Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Take up other duties as assigned (travel arrangements, schedules, etc)

Front Desk Representative Requirements

Some experience as a front desk representative, agent, or relevant position

Familiarity with office machines (e.g. fax, printer etc.)

Knowledge of office management and basic bookkeeping

Proficient in English (oral and written)

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Customer service orientation

• High School diploma; additional qualifications will be a plus

Last updated : 2024-06-22