Are you a friendly, customer-oriented individual looking for a part-time position in a clean and vibrant environment? Join our team at Blue Valley Recreation as a Part-Time Membership Services Agent and play a vital role in creating an exceptional experience for our members and guests.
The shifts are Afternoons/Evenings 1 pm 5 pm & 5 pm 9 pm
Starting Pay: $15 per hour.
ResponsibilitiesGreet and welcome members and guests with a warm and friendly attitude
Assist in the membership registration process, including providing information on available membership options and fees
Answer inquiries and provide accurate information about facility programs, services, and policies
Process membership applications, renewals, and cancellations efficiently and accurately
Maintain accurate records and databases of member information
Provide exceptional customer service by addressing and resolving member concerns or complaints in a timely and professional manner
Assist with facility tours, ensuring that visitors are informed about the center's amenities and features
Collaborate with other team members to ensure a smooth and efficient operation of the membership services area
QualificationsHigh school diploma or equivalent
Previous Customer Service Experience Is PreferredExcellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work in a sometimes fast-paced environment
Basic computer skills, experience with membership management software and cash handling systems is a plus but not required.
Knowledge of recreation center programs and services is a plus
Ability to work flexible hours including holidays.