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Job: Director of Strategic Accounts
Fremont- CA : onsite
Full time
Job Description
Position Overview: We are hiring a dynamic and experienced Director of Strategic Accounts to drive sales growth and expansion in the high-speed test and measurement/interconnect markets. A successful candidate will assume the primary role in managing key strategic accounts. This includes scoping new business opportunities within said accounts, fostering strategic partnerships, nurturing/scaling existing projects, driving cross selling to promote full portfolio and directing post-sales support cases. The DSA will work closely with the MultiLane Inc FAE/Sales teams, along with engineering teams to align product delivery timelines and specifications with the customer requirements.
This position reports directly to the President/General Manager.
Roles and Responsibilities:
1) Strategic Account Relationship Management:
• Establish strong cadence with key customer stakeholders to understand demand forecast, specific product feedback and requirements.
• Act as primary point of contact for key strategic accounts for all feedback and inquiries; interface between internal MultiLane teams and stakeholders at external accounts. • Strive for 100% completion of booking targets and associated KPIs.
2) Pre- and Post-Sales Support: • Ensure demand forecast is properly scoped out by operations and engineering teams.
• Expand MultiLane's beachhead within established accounts to identify additional sales opportunities.
• Comprehensively log all opportunities (closed/lost/won/scheduled) within said accounts in our HubSpot CRM.
• Regularly follow-up internally with post-sales order fulfillment, ensuring backlog is being fulfilled in a rapid, efficient, and proactive manner.
• Ensure technical issues/requirements are properly funneled to the correct FAE, follow up with internal FAEs to ensure all open technical issues are addressed comprehensively and swiftly.
Full Time
Business Services
$232k-289k (estimate)
05/30/2024
06/01/2024
TORONTO, ONTARIO
50 - 100
2019
$10M - $50M
Business Services
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Set and assign operational goals for the representatives' organizations, ensuring that the overall sales and business development goals of the segment are met.
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Career tips from people on Director of Business Development jobs
At a high-level, this role will generate and secure short and long-term profitable business through proactive business development and account management based on a fundamental understanding of the customers' business, operations and objectives.
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Cares deeply about everyday entrepreneurs trying to start and grow businesses, especially those whose voices are often unheard.
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Hiring companies look for a proven ability to hit targets, a consistent background of winning new business and often relevant sector experience.
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They assign work territories and set revenue targets for business development managers.
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