BlueBox is a fast-growing young company that operates in 4 states with our corporate headquarters based here in Boise. We drop off, move, and pick up storage containers and are obsessed with our customer's experience. Be a part of a young management team that oversees daily operations, customer success, onboarding, and have an intregal part in building something great.

This person will be a part of the customer service team which onboards new customers, schedules current customer logistics, and troubleshoots customer problems. They need to come in and create value immediately by bringing with them the tools and knowledge needed to scale a customer service operation.

We are looking for this new role to lead and develop our customer service and success department, create a culture of customer satisfaction, and bring new and innovative ideas to the table. We are looking for this person to make an immediate impact on our company. You will need to have initiative, experience, and a deep desire to learn and improve.

We do not have a large corporate culture, decisions are made quickly, and we measure by performance. If you’re a logistics and customer success professional that is looking for a rewarding career, new challenges, and growth opportunities, then apply to this post with your resume and credentials. We look forward to meeting you.

Skills Needed:

-Customer Relations and Serivce

-CRM experience (we use Salesforce)

-Logistics/Review Software and Implementaion

-Technical Knowledge to serve a large customer base

-Experience with scaling operations

-Proficiency in Excel

-Data analytics

-Scheduling and Dispatching Deliveries

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Garden City, ID 83714: Relocate before starting work (Required)

Work Location: In person