Salary: $42,105.00 - $52,631.00 Annually
Location : Chattanooga, TN
Job Type: FULL TIME
Job Number: 06/03/2024 - 1615
Division: HEALTH SERVICES DIVISION
Department: PAT- Parents as Teachers
Opening Date: 06/03/2024
Closing Date: 6/16/2024 11:59 PM Eastern
Description
The Hamilton County Health Department has a responsibility to respond quickly and efficiently when public health emergencies occur. All Hamilton County Health Department employees are responsible for ensuring their contact information is current and they are accessible should a public health emergency arise. The Hamilton County Health Department maintains a call down system to store contact information and mobilize staff in the event of an emergency. During a public health emergency, all staff are required to respond should a call to mobilize be made. During a public health emergency, work hours for any and all Hamilton County Health Department employees are subject to modification to meet the needs of the community.
Under general supervision, provides case management services to children and families at risk in the Case Management Services (CSM) Department; to assist referring clients to their primary care physicians or other identified professional; assists clients in negotiating the system in order to receive specialized care; to provide record and data, keeping; work with community resources.

ESSENTIAL FUNCTIONS : (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Minimum Qualifications
The equivalent of a Bachelor's degree in Human Services, Social Sciences, Business, Communications, or a High School Diploma and three (3) years of service experience in administrative tasks which may include data entry, customer service, purchasing, clerical support, and office administration. A valid drivers' license is required.
PHYSICAL REQUIREMENTS :

Work involves extensive use of computer keyboarding and telephoning while convincing PCP and MCO providers to refer and see clients. Work requires working with high risk, confrontational, mentally and physically ill, and economically disadvantaged populations with exposure to infectious diseases. Some positions require outreach visitation. Work may involve working after regular business hours in high crime areas, or making home visits.

ADDITIONAL INFORMATION :

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change.

All positions within Hamilton County Government are considered work in-person and require regular and punctual attendance.

All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice.
AN EQUAL OPPORTUNITY EMPLOYER
Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County's Equal Employment Opportunity (EEO) Office home page.
Hamilton County offers medical insurance, life insurance, paid leave, and paid holidays to Full Time and Skimp (25 hours per week) employees. Full time employees also receive Retirement.
01

To meet the minimum qualifications for this position, applicants must meet all of the criteria listed in qualification A or qualification B.Qualification A: The equivalent of a Bachelor's degree in Human Services, Social Sciences, Business, Communications. A valid driver' license is required.ORQualification B: A High School Diploma and three (3) years of service experience in administrative tasks which may include data entry, customer service, purchasing, clerical support, and office administration. A valid drivers' license is required.Do you meet qualification A or qualification B?

• Yes, I meet all of the criteria in qualification A.
• Yes, I meet all of the criteria in qualification B.
• I meet some of the criteria in qualification A.
• I meet some of the criteria in qualification B.
• No, I do not meet the criteria for qualification A or qualification B.

02

What is your highest level of education completed?

• I do not have a GED or High School Diploma.
• GED
• High School Diploma
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree

03

If you indicated you possess a degree, please tell us the field of study your degree is in.
04

How many years of direct work experience do you have in administrative tasks?

• No experience
• Minimal, less than one year.
• 1-2 years
• 2-3 years
• 3-4 years
• 4-5 years
• 5-6 years
• 6-7 years
• 7-8 years
• 8-9 years
• 9-10 years
• 10 years or more

05

How would you describe your skill level using Microsoft Word?

• No experience - I am unfamiliar with Microsoft Word.
• Basic- I occasionally use Microsoft Word at my current (or at a previous) job.
• Average - I use Microsoft Word at least once a week at my current (or at a previous) job.
• Advanced - I use Microsoft Word daily at my current (or at a previous) job.

06

How would you describe your skill level using Microsoft Outlook?

• No experience - I am unfamiliar with Microsoft Outlook.
• Basic- I occasionally use Microsoft Outlook at my current (or at a previous) job.
• Average - I use Microsoft Outlook at least once a week at my current (or at a previous) job.
• Advanced - I use Microsoft Outlook daily at my current (or at a previous) job.

07

How would you describe your skill level using Microsoft Excel?

• No experience - I am unfamiliar with Microsoft Excel.
• Basic- I occasionally use Microsoft Excel at my current (or at a previous) job.
• Average - I use Microsoft Excel at least once a week at my current (or at a previous) job.
• Advanced - I use Microsoft Excel daily at my current (or at a previous) job.

08

Do you have direct work experience that required you to utilize customer service/public relations techniques when responding to inquiries and complaints?

• Yes
• No

09

Do you have direct work experience that required you to maintain accurate updated files and records?

• Yes
• No

10

Do you have direct work experience that required you to operate with insurance providers and MCO?

• Yes
• No

11

Do you have direct work experience that required you to work with doctors, clinics, and other health care providers in seeking referrals and services for clients?

• Yes
• No

12

Are you fluent in both English and Spanish? This is not a requirement for the position.

• Yes
• No

13

Do you possess a valid driver's license?

• Yes
• No

14

Have you ever served in the United States Armed Forces?

• Yes
• No

15

The answers you provide in the "Supplemental Question" portion of the application will be used to review/process your application. Once this job posting closes, your answers to the supplemental questions cannot be changed. Have you reviewed your answers and verified they are correct?

• Yes
• No

Required Question