BlueHive has an immediate full-time opportunity for an Account Manager

Want to join a creative force? Does a lively office full of busy bees sound like the perfect setting for you? We are BlueHive and we build brands: from show-stopping exhibits and digital marketing campaigns, to custom branded office environments, and we are on the hunt for a full time Account Manager to join our account services team. Our AM’s work closely with our seasoned Account Executives in supporting all client needs in the trade show industry and beyond. If you have a desire to exceed client expectations (and have fun doing so), we would love to hear from you!

Requirements:

• 2 years in Trade show & events industry, exhibit production side a plus
• Experience in the Pharmaceutical, Med-Device and/or Life Science space a plus
• Proficiency in Microsoft Office and a high level of email etiquette (excel, PowerPoint)
• Excellent multitasking & organizational skills and the ability to work in a fast-paced, deadline driven environment while managing multiple accounts and priorities
• Extreme attention to detail and foresight to anticipate problems, and confidence to analyze and proactively determine solutions
• Comfortable working independently as well as in a team environment
• Ability to work with diverse personalities, exhibit high energy and maintain a positive outlook
• Flexibility to travel to industry events as needed for client support

Responsibilities:

• Support sales team in winning new business and preserving existing client relationships
• Interact and communicate directly with clients: maintain schedules, establish and monitor budgets, facilitate all event logistics in clients’ best interest
• Liaise between clients, their agencies and all internal departments (i.e. 3D Design, CAD, Graphics, Engineering, Warehouse, etc.) to ensure exemplary project execution
• Work with the design team to create FDA compliant designs, lead teams to ensure coding and designs receive legal approvals
• Obtain all show related service quotes (i.e. shipping, labor) and coordinate with all associated vendors/partners and provide detailed packages as needed to clients and vendors
• Provide associations with designs for approvals for all islands
• Liaise with housing and registration as needed
• Facilitate project workflow (i.e. project timelines, create requests for quote/design, issue job orders and complete post-event reconciliations) to ensure all client needs are relayed to internal departments and executed on time and on budget
• Reconcile all projects and provide details to accounting for invoicing
• Commitment to embracing the Hive mentality: “Our people come first, our vendors come second and our clients third. If we have the best people and best vendors, our clients are going to have the best service.”

About Us:

Based in Worcester, MA, BlueHive Exhibits is an exhibit, events, and corporate interiors design/build firm focused on revamping and revitalizing the events world. By offering trade show design/build, I&D management services, architectural millwork, and full-service marketing all under one roof, BlueHive is a bold, creative force that embraces and influences the entire brand experience. With our ‘hive’ comprised of a 160,000 square foot facility and almost 100 dedicated employees (or ‘hivers’), BlueHive maintains the talent and resources necessary to execute over 1,000 physical, virtual, and hybrid events annually. And while we are well-equipped to handle the most ambitious of projects, we maintain a commitment to personalized service and an attention to detail that can typically only be found in smaller-sized companies.

We offer a competitive salary, a family-oriented work environment, and a benefit package that includes health, disability, dental, life insurance and flex spending accounts, eight paid holidays and a 401(k) plan with company match policies.

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• Travel

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Hospitality: 1 year (Preferred)
• Event planning/management: 2 years (Preferred)

Work Location: In person