51 Support Engineer 5 Jobs in Seattle, WA
Blueprint is Hiring a Support Engineer 5 Near Seattle, WA
What does Blueprint do?Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.
Why Blueprint?At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint.
We are looking for a Support Engineer 5 to join us as we build cutting-edge technology solutions! This is your opportunity to be part of a team that is committed to delivering best-in-class service to our customers.
Key Responsibilities:
- Serve as the final point of escalation and resolution for advanced technical support, handling highly complex products, escalated issues, and confidential security matters.
- Provide advanced technical support to diverse audiences, including IT professionals, developers, architects, and executive management.
- Take ownership of customer support experience by collaborating with teams, implementing troubleshooting best practices, and ensuring transparency.
- Drive customer success and instill confidence in the Azure platform.
- Offer best practice recommendations across the entire range of Azure resources based on customer solutions.
- Clearly articulate recommendations in both written and spoken form to technical and leadership audiences.
- Navigate complex and strategic customer events, understanding their requirements and needs.
- Fluent in English language (reading, writing, and speaking).
- Minimum of 3 years' experience in a customer-facing or customer support role, with a strong ability to troubleshoot and solve complex technical issues involving multiple technologies in a team environment.
- At least 2 years' experience with SQL Server or a similar database product.
- Solid knowledge of performance tuning, database design, and T-SQL language.
- Experience in capacity planning, sizing SQL Server environments, and configuring high availability solutions.
- Ability to meet customer, and/or government security screening requirements for the role.
- Industry experience with Microsoft Server products, network connectivity, UNIX or other operating systems, and database migration to the cloud or SQL Server version upgrades.
- Experience in creating technical documentation and sharing knowledge through training and mentoring.
- Additional experience in the following areas is beneficial:
- Containers: Docker, Kubernetes (k8), OpenShift, cloud storage, flannel.
- Big Data: Apache Spark, YARN, Livy, ZooKeeper, Ranger, Knox, Polybase.
- Machine Learning: SparkSQL, Java, Scala, Python, Jupyter.
- Data Sources: MongoDB, Cloudera, Teradata, Oracle, DB2.
- Monitoring: Collectd, Grafana, Fluentd, InfluxDB, Elasticsearch.
- Familiarity with Linux script-based development environments and tools (Perl, Python, Ruby, PHP, etc.).
Equal Opportunity EmployerBlueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.
If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com
Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:
- Medical, dental, and vision coverage
- Flexible Spending Account
- 401k program
- Competitive PTO offerings
- Parental Leave
- Opportunities for professional growth and development
Job Summary
Full Time
Business Services
$82k-104k (estimate)
06/21/2024
07/11/2024
blueprintrg.com
PRINCETON, NJ
50 - 100
2008
Private
DAVID FITZHENRY
$5M - $10M
Business Services
Related Companies
About Blueprint
BluePrint is a marketing research consultancy firm that provides quantitative research, and business development services for the healthcare sector.
The job skills required for Support Engineer 5 include Troubleshooting, Technical Support, Customer Support, SQL, Linux, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Engineer 5. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Engineer 5. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Engineer 5 positions, which can be used as a reference in future career path planning. As a Support Engineer 5, it can be promoted into senior positions as a Specifications Writer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Engineer 5. You can explore the career advancement for a Support Engineer 5 below and select your interested title to get hiring information.
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