Associate, Client Processing Representative I 

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000 employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. 

We welcome you to apply! When applying to this general posting, our expert BNY Talent Acquisition Team may also review your resume for consideration across other open roles within the company. 

We’re seeking future team members for our Loan Administration Services teamwith roles located in Pittsburgh, PA in Hybrid positions. 

You’ll make an impact in the following ways: 

• Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis, including problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner.
• Performs complex operational tasks in a product or functional area. 
• Conducts independent analysis and policy interpretation. 
• Performs complex, manual processing of updates to client accounts or company records. 
• Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data. 
• Identifies, investigates and resolves problems in client accounts or company records. 
• Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations.
• Provides product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional.

To be successful, we’re seeking interest in the follow areas: 

• High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred.
• 3 - 5 years of total work experience preferred. 
• Experience in wire processing, international wire processing.
• Works well under pressure.
• Team player.
• Attention to detail.
• Ability to prioritize workload.
• Excel experience - functional with spreadsheets and basic navigation including basic formulas.

At BNY, our culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.