Senior Associate, Production Services Application Support Analyst 

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000 employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member in the role of Senior Associate, Production Services Application Support Analyst to join our Asset Servicing Engineering Team. This role is in Lake Mary, FL OR Pittsburgh, PA - HYBRID.

In this role, you’ll make an impact in the following ways: 

• Provides application support in complex situations as well as partners with Development teams for coordination of team / project work.
• Monitors real time transactional data from Accounting applications through the Information Delivery architecture for exceptions.
• Lead troubleshooting during production.
• Ensures that expected application performance levels are achieved by coordinating stability efforts with Development and the program team.
• Leverage existing products/functionality and promote reuse.
• Work alongside other engineers on the team to elevate technology and consistently apply best practices.
• Collaborate closely with all the other members of the team to take shared responsibility for the overall efforts that the team has committed to.
• Collaborate cross-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions.
• Utilize local meetups to gain and share knowledge.

To be successful in this role, we’re seeking the following: 

• Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience 4-6 years of experience in applications support or production environment required required
• Experience in Tech SLA management and Prod critical issues monitoring, escalation and resolution.
• Exposure in ServiceNow Portal and change management procedures.
• Exposure on SOA / API based S/W development using Java, Spring Boot and REST.
• Exposure on Container based development and deployment in Linux platforms.
• Exposure in Kafka messaging system.
• Preferred knowledge on Python.
• Preferred knowledge on Oracle systems.
• Preferred knowledge on Mutual Funds domain & any Fund Accounting Platforms.

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.