At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000 employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Associate, Client Service II to join the team. This role is a hybrid work schedule (3 days a week in office), and can be located out of our Houston, TX - OR - Pittsburgh, PA office.

In this role, you will make an impact in the following ways:

• Responsible for administering a portfolio of complex Corporate Finance client accounts to include the following duties: monitors client inquiries, coordinates debt service bond payments, monitors portfolio's compliance matters, resolves non-routine issues and escalates complex issues to the appropriate team member, as needed.
• Works with external clients and legal counsel to resolve day-to-day issues and direct them to appropriate resources at BNY Mellon. Supports clients in addressing operational and technical issues and ensuring requests are executed. Applies intermediate problem-solving skills, experience and judgement to analyze information.
• Uses communication skills to deliver high quality service to a specialized client base.
• May be the central point of contact for business development and assume client onboarding and/or risk management responsibilities; while Participating in internal activities and initiatives designed to improve the client experience.

To be successful in this role, we're seeking the following:

• Bachelor's degree or the equivalent combination
• 2-4 years of work experience
• Experience in client services and/or and operational area is desired

At BNY, our culture speaks for itself. Here's a few of our awards:

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 *
• Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

#LIHybrid