2 Desktop Support Team Lead Jobs in Lake, FL
BnY is Hiring a Desktop Support Team Lead Near Lake, FL
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.
We’re seeking a future team member in the role of Desktop Support Team Lead to join our Workplace Technology Support team. This role is located in Lake Mary, FL – On Site.In this role, you’ll make an impact in the following ways:
- Monitor, support, repair, and maintain computer equipment, perform images on PC's and connect to data and applications servers to troubleshoot.
- Support and perform maintenance on file and application server software, hardware, and monitor network, server, and application performance and availability.
- Address potential systems issues in a proactive manner, resolving problems directly or working closely with Support Engineers and other support groups whenever necessary.
- Work with vendors to assist in installation and troubleshooting of issues, provide 2nd and 3rd level support to end users (in person and over the phone) and provide assistance with activating and troubleshooting handheld devices such as blackberries and iPads.
- Bachelor's degree in a related discipline or equivalent work experience required.
- Minimum 8 years of technical and management experience required; experience in the securities or financial services industry is a plus.
- 5 years of team lead or manager experience.
- Microsoft certifications preferred.
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Job Summary
Full Time
$79k-103k (estimate)
06/20/2024
07/12/2024
The job skills required for Desktop Support Team Lead include Desktop Support, Financial Services, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Team Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Team Lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Team Lead positions, which can be used as a reference in future career path planning. As a Desktop Support Team Lead, it can be promoted into senior positions as a Technical Customer Support Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Team Lead. You can explore the career advancement for a Desktop Support Team Lead below and select your interested title to get hiring information.
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