Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital. 

With 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. 

We’re seeking a future team member for the role of Associate to join our Payments Operations team. This role is located in Australia, HYBRID.

In this role, you’ll make an impact in the following ways: 

• Processes funds transfer or settlement instruction in accurate and timely manner to ensure adherence to payment cut off time and SLA, escalate issues as needed. Investigates differences in cash processing and performs settlements and reconcilements.
• Monitors payment processing applications. Reviews and validates payments submitted through various methods. Monitors and flags issues that arise with payment mechanisms and performs production validation.
• Researches and resolves client inquiries. Executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
• Adheres to and completes regulatory and compliance monitoring and reporting, as required.
• Serves as an escalation point for data processing issues and provides input on quality improvement process.
• Provides product knowledge, market practices and requirements and technical assistance, as necessary.
• Assists in collecting US tax documentation for IRS requirements
• Participates in business initiatives including new projects.Completes setup and user acceptance testing of the file transfer process and connectivity with clients.
• Responsible for the quality and completion of own work and support the actional tasks assigned by senior team member or manager.
• May review and check work of other Client Processing Support staff and help resolve escalated issues

To be successful in this role, we’re seeking the following: 

Qualifications:

• High school/secondary school or the equivalent combination of education and experience is required; bachelor’s degree preferred.
• 1-5 years’ experience in financial services or payment processing role preferred.
• Good communication, organizational teamwork, interpersonal skills are essential.
• Knowledge of local payments systems (i.e.. Austraclear), as well as SWIFT payment system preferred.
• Effective time management skills and able to manage end to end process in high volume days.
• Excellent attention to details and accuracy in processing in a timely manner.
• Enthusiasm and willing to learn with “Can Do” attitude
• A strong team player and be able to support others.
• Be flexible with working hours, able to support later hours when required.

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards: 

• Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion, 2023
• Bloomberg’s Gender Equality Index (GEI), 2023
• Human Rights Campaign Foundation, Corporate Equality Index, 2023
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2023
• Forbes Blockchain 50, 2023

Our Benefits: 

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. 

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.