Parts and Rental Counter Personnel Facilitate the branch's equipment rental and parts departments. Responsibilities include answering phones, working the parts counter, and processing equipment rental. This position is also responsible for monitoring inventory, ordering parts, and organizing stock.

Essential Functions

• Assist customers with parts questions and fulfil customer orders
• Entering customer and inventory information in the system
• Ensure that orders are properly entered for the parts purchases and equipment rental.
• Answering phones and emails as well as responding to messages
• Receiving parts and putting away orders
• Maintaining parts and rental inventory by ensuring area is clean and organized
• Perform inventory counts assigned by Manager
• Maintain rental documentation and ensure all rental check out procedures are followed
• Work closely with Branch Manager insure support of the customer.
• Perform other duties that may be assigned by the Branch Manager.

Must have one year of sales experience, preferably in the compact equipment industry. High School Degree or equivalent is preferred.

Knowledge and Skills

• Perform certain computer skills and operate standard office equipment accurately and quickly.
• Able to lift 40 pounds on a consistent basis
• Able to communicate with customers effectively
• Able to work with a wide range of personalities in a courteous, effective, and professional manner.
• Able to work with minimal supervision.
• Competent skills regarding the operation of compact industrial equipment.
• Ability to understand the needs of customers and get them what they need