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We are hiring for a Customer Service Representative!
Bodycote is offering a $1500 sign-on retention bonus!
Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive.
Bodycote offers:
* Paid holidays and 3 weeks of paid time off.
* 401k with company match.
* Medical, Dental, and Vision Plans for employees and families.
* Must pass a pre-employment drug screen.
* Full-time, 40 hours per week.
Our people are the heart of our business. As the world's largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team!
At Bodycote what we do matters and as a member of our team, what you do matters too. Do you enjoy interacting with and supporting customer needs? Do you thrive in a fast-paced, multi-tasking environment? The Customer Service Representative is responsible for order entry, follow-up, status, and other daily communication with customers in coordination with sales and other staff. In addition, you will:
* Enter customer orders in the computer, assuring information is accurate.
* Reviews Purchase Orders and contracts with discrepancies and interacts with customers as needed to clarify or communicate purchase order discrepancies.
* Responsible for customer order follow-up and status.
* Assist with scheduling as needed/required.
* Assists with other functions as required including answering phone, etc.
We are seeking candidates with the following qualifications:
* This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holders.
* Education - High school diploma or equivalent.
* Minimum one year experience in customer service or a related position preferably in a manufacturing environment.
* Must demonstrate the ability to read, write, and effectively communicate the English language.
* Knowledge and hands-on experience of computer applications including Microsoft Office and databases is required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EOE/M/F/Disabled/Veteran
RSRBODY
Full Time
$39k-49k (estimate)
09/11/2024
09/30/2024
bodycote.com
ROSELLE, NJ
3,000 - 7,500
1923
ROBERT LOBELL
$500M - $1B
Durable Manufacturing
With more than 165 locations in 23 countries, Bodycote is the worlds leading provider of heat treatment and specialist thermal processing services. Thermal processing encompasses a variety of techniques and processes which improve the properties of metals and alloys and extend the life of components and is a vital part of any manufacturing process. Phone: +44 (0)1625 505300 Contact us: http://go.bodycote.com/contact
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.