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Client service representative
$41k-52k (estimate)
Full Time 2 Weeks Ago
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Boland Trane Associates Inc & Boland Trane Services Inc is Hiring a Client service representative Near Chantilly, VA

Join the industry leader! BOLAND provides clients with sustainable and energy efficient solutions for commercial, institutional and industrial buildings in the Washington, DC / Baltimore metropolitan area.

We allow building occupants and owners to do what they do best focus on business, not buildings.

Did you know we have been named a "Best Place to Work" by 'Washington Business Journal' 16 times?

Client Service & Sales Representative (Chantilly, VA) : Responsible for attaining sales revenue targets as assigned, processing client orders and responding to client inquiries, and / or questions regarding Boland Supply.

Responsible for stocking and general appearance of the showroom.

Essential Duties :

  • Will be trained on all store processes; sales, shipping and receiving, order staging, purchasing, warranty, basic HVAC
  • Answer client calls, identifies parts and provides support to clients in a prompt and professional manner
  • Identifies and processes client orders for HVAC parts, equipment, and supplies via the internet, fax, phone and over the counter
  • Order required parts
  • Responds to client's inquiries or questions regarding products
  • Drives sales by actively making clients aware of product promotions
  • Responsible for warranty administration
  • Prepares for and participates in physical inventory as scheduled
  • Handles emergency phone and client service duties after hours as necessary
  • Other duties as assigned

Requirements :

  • High School diploma or equivalent experience and education required
  • Able to operate a forklift
  • Technical sales or related experience is a plus
  • Experience with HVAC or related business preferred
  • Detail oriented, quick learner, motivated, organized, great communication and writing skills
  • Problem solver, able to multi-task, excellent interpersonal skills, client focused, sales driven

Physical Requirements :

  • Regularly required to use hands to operate computer keyboard, phone, reach with hands and arms
  • Frequently required to stand, walk, and sit
  • Occasionally required to climb or balance, stoop, kneel, crouch, and crawl
  • Specific vision abilities required by this job include close, distance, peripheral vision, depth perception, and ability to adjust focus
  • Must regularly lift and / or move up to 25lbs, frequently lift and / or move up to 50lbs, and occasionally lift and / or move more than 100lbs with a device

We offer :

  • Excellent pay and benefits
  • Great and supportive work environment
  • Professional training and growth
  • Generous educational assistance program
  • Recognition and outstanding co-workers!

If you are interested in joining the Boland team, please apply through the company website :

We want to hear from you!

We are an equal opportunity employer. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.

5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin.

Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Last updated : 2024-06-05

Job Summary

JOB TYPE

Full Time

SALARY

$41k-52k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

09/06/2024

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The job skills required for Client service representative include Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Step 3: View the best colleges and universities for Client Service Representative.

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