Greater interconnection on the subway. Build it today.
Wireless Field Technician II
About the role
Passionate about wireless/Wi-Fi maintenance and support? Your next role could keep millions of commuting New Yorkers connected. We're on the lookout for an enthusiastic and personable Wireless Field Technician who can help us bring next-generation technology to our New York projects. Based in our friendly Network Operations Center (the NOC), you'll be inspecting, installing, and maintaining a carrier-grade wireless cellular Distributed Antenna System (DAS) and Wireless LAN (WLAN).
What you'll be doing
As part of the Field team, colleagues will rely on your knowledge of DAS components, Fiber Optic cables, and Wi-Fi AP's. Working independently or as part of a team, you'll help to support and maintain our serving base station locations which includes network troubleshooting, monitoring, and vendor access coordination. It's a role with a lot of variety, and day-to-day, you'll mainly be involved with:

• Performing reactive and preventative maintenance on DAS, Wi-Fi, and other related systems
• Performing diagnostic troubleshooting and replacing operational devices as needed.
• Providing 24x365 support of the datacenter, DAS & Wi-Fi nodes, and responding as needed.
• Documenting, tracking, logging, and monitoring all network related problems and ensuring timely issue resolution.
• Analysing the network and recommending upgrades/changes to the procedures and policies for continuous improvement.
• Providing scheduled and unscheduled maintenance or assistance within a datacenter, office, and subway station environment.
• Working at both new and existing locations handling preventative maintenance and ensuring all work is performed to the Boldyn Networks' best practices and specifications.
• Training and performing coax PIM and fiber optic cable testing and mitigating issues on platforms in the datacenter and in the NYC subway environment.

• Working with hand tools and test equipment in the NYC subway, datacenter, and office environments.

What you'll bring
Think you could make a difference here? We're looking for someone who genuinely cares about the welfare of our team. You'll want to make an impact from day one. With big ideas about how to improve our culture and the knowledge to get people on board. You might also have some of the following:

• 5 years of experience in RF system build out and working with various RF hardware components such as cables and related test equipment is essential.
• Some Wireless and Wi-Fi experience is necessary.
• A solid understanding of the testing and troubleshooting of a cellular network. DAS, integration, Wi-Fi and Public safety is definitely a plus.
• PIM testing and fiber optic cable testing experience is a plus. Training will be provided if needed.
• Analytical skills, being detail-oriented and having problem solving skills are key.
• A great track record of maintaining your own safety and that of others, ensuring that all incidents and potential hazards are reported. OSHA-10 certification required, but will be provided, if needed.
• You must have the ability to understand and implement the training and instruction provided.
• You should be able to analyze information, probe for clarity, produce solutions, make judgements, and work efficiently and systemically.
• Understanding objectives, planning, establishing contingencies, managing time and resources, and documenting your progress is essential.
• A great track record of learning quickly, assessing the issue, and applying your knowledge is key.
• Focusing on customer needs and satisfaction, setting high quality standards, working systematically, and achieving project goals.
• You should be able to use a PC and Microsoft Office.
• You must be a U.S. Citizen or be able to work full-time in the United States.
• Working in a datacenter, an office, and subway environments will have some related level of noise present.
• Traveling throughout NYC may be required to maintain wireless networks.

• Moving and/or lifting material weighing up to a maximum of 60 pounds may be required.
• Working on stepladders to reach equipment is required.

About us
At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow's greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.
Why work with us?
We're large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You'll be surrounded talented colleagues who thrive on solving problems, just like you. Together, you'll make your mark on projects that matter and find new strengths along the way.
We are offering:

• Salary: $37- $42 hourly
• Annual OTE Bonus: 10%
• Several LinkedIn Learning courses
• Flexible working opportunities
• Parental leave with up to 20 weeks paid at full salary
• Holiday allowance starting at 25 days rising with length of service
• 4 days off each year to volunteer

Ready to apply?
Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.
Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences. What makes us unique. And it's important to us, to our future. To build a workforce that's representative of the societies we serve. So that we can listen, learn and understand how to solve our customers' problems in the smartest ways possible.
We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.