2 Part Time Customer Service Rep | Women's Wellness Center Jobs in Lima, OH
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Bon Secours Mercy Health is Hiring a Part Time Customer Service Rep | Women's Wellness Center Near Lima, OH
Customer Service RepresentativeEducation:
- High School Diploma or General Education Degree; or 1-3 months related experience and/or training; or equivalent combination of education and experience
- Knowledge of hospital and radiology information systems
- Experience with scheduling and patient registration
- Communication/interpersonal skills-incumbents must be able to explain instructions to patients and their families, and/or be able to explain departmental or hospital procedures to physicians, employees, visitors, and patients. Communication should be clear and sensitive, but not complex. (i.e.. Appointment scheduling, procedure information, and patient prep)
- Analytical skills-the ability to gather and interpret data in situations where the information or problems are not difficult or complex (i.e. Maintaining department files and records, diagnosing and performing minor repairs on equipment malfunctions and matching correct diagnosis with orders.)
- Decision making skills-ability to apply common sense understanding to carry out written and oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Be able to organize work, set priorities and inform supervisor when exceptions need to be made. (i.e. resolving customer conflict, adjusting patient schedule.)
- Computer skills-works with Windows, Internet/Intranet, and EPIC. Knowledge of HIS, RIS, and PHS
Essential Job Functions
- Greet patients, physicians, and visitors and answer their inquiries.
- Provide positive customer service by treating all customers (patients, visitors, physicians) with courtesy and respect and utilizing the “Yes, we can” approach.
- Evaluate incoming calls and direct them to the appropriate areas within the department.
- Enter and retrieve data from the hospital, radiology, and mammography information systems.
- Monitor the waiting room for excessive wait time and investigate with appropriate section, keep the patient informed as to the reason for extended waiting periods.
- Schedule patients for necessary return appointments into the Central Scheduling software, offer appointment cards if needed.
- Responsible for maintaining confidentiality for all patient data, including medical history and diagnosis. Responsible for safeguarding sensitive internal information whether written or verbal.
- Register patients for procedures.
- Collect deposits as applicable.
- Responsible for stocking clerical supplies and cleaning area.
- Proficiently be able to use copy and fax machine.
- Maintain awareness of comfort and safety needs of patients and others.
- Work as a “team” with other co-workers and communicate appropriately and effectively.
- Complete other duties and responsibilities as assigned.
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
- Benefits offerings vary according to employment status
Job Summary
Part Time
Hospital
$36k-44k (estimate)
06/23/2024
06/26/2024
bsmhealth.org
WILLARD, OH
15,000 - 50,000
Private
$5B - $10B
Hospital
Related Companies
The job skills required for Part Time Customer Service Rep | Women's Wellness Center include Customer Service, Scheduling, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time Customer Service Rep | Women's Wellness Center. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time Customer Service Rep | Women's Wellness Center. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Part Time Customer Service Rep | Women's Wellness Center positions, which can be used as a reference in future career path planning. As a Part Time Customer Service Rep | Women's Wellness Center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time Customer Service Rep | Women's Wellness Center. You can explore the career advancement for a Part Time Customer Service Rep | Women's Wellness Center below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.
Similar Jobs
Popular Articles
