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Office Manager
Bone Dry Roofing Inc. Indianapolis, IN
$62k-84k (estimate)
Full Time | Specialty Trade in Construction 5 Months Ago
Save

Bone Dry Roofing Inc. is Hiring an Office Manager Near Indianapolis, IN

Office Manager: Customer Service Expert

Bone Dry is in search of a qualified Office Manager to support the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties. This position is full time onsite located in Greenwood, Indiana.

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Duties and Responsibilities

  • Process all sold folders in Dropbox daily.
  • Create job packets and leave in appropriate area.
  • Process credit applications for salesmen.
  • Call homeowner to schedule roofs.
  • Send roof orders to Distributor.
  • Make AR calls.
  • Enter completed repair job pictures in CRM.
  • Answer all calls - make sure all calls get answered even if having to put someone on hold is needed.
  • Greet all incoming customers.
  • Call all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given, send short email.
  • Process route sheets daily, including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets.
  • Process open proposals in CRM.
  • Get mail and apply any payments from checks received.
  • Make deposits.
  • Order EagleViews for next day's sales appointments.
  • Do courtesy reminder calls for appointments - mark customers on route sheet with a check mark if you spoke with them and a "LM" if you had to leave a message.
  • Share in housekeeping duties
  • Assist new employees with completing onboarding paperwork 
Qualifications
  • High school diploma or equivalent
  • Prior customer service experience helpful
Compensation and Benefits
  • $35,360 -$38,480 annually commensurate upon experience with additional monthly bonus plan.
  • Medical, vision, and dental insurance
  • Company paid life Insurance
  • Company paid Short-Term Disability (STD) insurance plan
  • 401(k) plan with 3% contribution
  • PTO, vacation, and sick time
Skills:
  • Oral Communication Skills
  • Written Communication Skills
  • Reading Skills
  • Computer Literacy
  • Keyboard Skills, Customer Relations
  • Customer Service, Diplomacy
  • Filing, Math Aptitude, Organization
  • Project Management
  • Time Management
  • Technical Communication
  • Negotiations
  • Planning
  • Professionalism
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Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact recruiting@bonedry.com, and a representative will be in touch.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$62k-84k (estimate)

POST DATE

01/28/2024

EXPIRATION DATE

07/22/2024

WEBSITE

bonedry.com

HEADQUARTERS

LEXINGTON, KY

SIZE

200 - 500

FOUNDED

1989

CEO

JADE MARSH

REVENUE

$10M - $50M

INDUSTRY

Specialty Trade in Construction

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About Bone Dry Roofing Inc.

In business since 1989, Bone Dry Roofing's office in Indianapolis is the headquarters of our business, which includes nine total offices across five states. Our company has been family owned and operated since the day it opened - we are not a franchise! We have built our reputation over the years one customer at a time, and this is the way weve grown from a small company to one of the largest residential roofing companies in the Midwest. Our mission is to ensure peace of mind for each customer through exceptional service. Its that simple! All of our technicians are fully trained and certified ...to carry out work needed, and our employees will always treat you with respect and a friendly attitude. We also offer 24/7 emergency service, so don't hesitate to call. We look forward to assisting with all of your residential/commercial roofing and repairs, masonry, gutters, and interior and exterior needs in the following areas; Indianapolis, IN Lafayette, IN Louisville, KY Lexington, KY Cincinnati, OH Columbus, OH St. Louis, MO Nashville, TN Fort Wayne, IN Bone Dry Roofing also has sister companies in Fort Collins, CO and Sarasota, FL. More
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