2 IT Engineer Jobs in Carthage, TN
Bonnell Aluminum is Hiring an IT Engineer Near Carthage, TN
What You’ll Be Responsible For
- Deliver courteous and superior service and support to end-users via in person, remote connection or over the phone.
- Interact with end users to provide and process information in response to inquiries, concerns, and requests about Hardware and Software.
- Hardware and software installation of servers and network equipment
- Gather end user information and determine the issue by evaluating and analyzing the symptoms.
- Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, application issues, password resets, and more.
- Research required information using available resources.
- Identify and escalate priority issues for end users.
- Must be able work independently and be a self-starter.
- Accurately process and record transactions using tracking software.
- Follow up and make scheduled call backs to customers, as necessary.
- Stay current with system information, changes, and updates.
- Vendor Management Ability including Hardware, Software and Support.
- Knowledge of Microsoft server and client operating systems (Server OS: 2008, 2012, 2016, 2019, and 2022; Client OS: Windows 7, 8,10 and 11; Linux OS).
- Knowledge of Microsoft Active Directory infrastructure and maintenance.
- Virtualized Server experience (Nutanix AHV a plus).
- Knowledge of cloud services such as Office 365, Azure, AWS & Google.
- General understanding of internet protocols including DNS, SMTP, POP3, IMAP
- Network troubleshooting skills.
- Installation and troubleshooting of desktop client applications including Microsoft Office Suite and Vendor Applications.
- Installation, configuration, and maintenance of enterprise backup solutions (Cohesity Knowledge a Plus).
- Understanding of Client and Server hardware configurations including redundancy and RAID architectures.
- Associate’s Degree required, Bachelor's degree preferred.
- 3-5 years of experience in information system design, installation, configuration, troubleshooting, maintenance, and documentation; office automation/productivity applications specification, installation, operation, and maintenance.
- Strong knowledge of current IT concepts, issues, practices, methodologies, and trends.
- Good problem solving and decision-making skills; ability to understand and analyze complex issues.
- Must be passionate about technology and delivering the highest level of customer service.
- Self-motivated, detail orientated, highly organized and able to manage a variety of tasks and responsibilities in an efficient manner with a high level of quality.
- Ability to deal effectively with customers, vendors, and peers.
- Great communication skills, ability to communicate technical concepts to non-technical audiences.
- Desire to make a difference!
- Microsoft SQL server administration experience
- AS400 Knowledge
- 5250 Emulation Knowledge
- Familiarity with router and switch configuration, operation, and maintenance, routing protocols, TCP/IP, network management, network analysis, and network security (Meraki Knowledge a Plus)
- Hosted Desktop Experience
- Components of our Core: SAFETY; INTEGRITY; RESPECT; CELEBRATION; COMMUNICATION; TRUST; DIVERSITY; and ACCOUNTABILITY
- We’re People Leaders
- Competitive Salary
- Employee Benefits:
- Paid Vacation
- Medical, Dental, Life, 401 K
- Tuition Reimbursement
Job Summary
Full Time
Durable Manufacturing
$71k-88k (estimate)
05/27/2024
07/17/2024
bonnellaluminum.com
NEWNAN, GA
500 - 1,000
1955
NORMAN SCHER
$200M - $500M
Durable Manufacturing
Related Companies
The job skills required for IT Engineer include Troubleshooting, Operating System, Problem Solving, Installation, Active Directory, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Engineer positions, which can be used as a reference in future career path planning. As an IT Engineer, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Engineer. You can explore the career advancement for an IT Engineer below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
