2 IT Engineer Jobs in Carthage, TN
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Bonnell Aluminum is Hiring an IT Engineer Near Carthage, TN
Job Description
Bonnell Aluminum is looking for a self-motivated, energetic IT professional with a "can-do" attitude. Ideal candidates will possess integrity, passion, and a strong desire to achieve and succeed. The ability to thrive in a changing environment and demonstrate strong time management and prioritization skills is crucial to this position. Must be ready to work as a part of a team and assist wherever needed.
What You'll Be Responsible For:
Bonnell Aluminum is looking for a self-motivated, energetic IT professional with a "can-do" attitude. Ideal candidates will possess integrity, passion, and a strong desire to achieve and succeed. The ability to thrive in a changing environment and demonstrate strong time management and prioritization skills is crucial to this position. Must be ready to work as a part of a team and assist wherever needed.
What You'll Be Responsible For:
- Deliver courteous and superior service and support to end-users via in person, remote connection or over the phone.
- Interact with end users to provide and process information in response to inquiries, concerns, and requests about Hardware and Software.
- Hardware and software installation of servers and network equipment
- Gather end user information and determine the issue by evaluating and analyzing the symptoms.
- Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, application issues, password resets, and more.
- Research required information using available resources.
- Identify and escalate priority issues for end users.
- Must be able work independently and be a self-starter.
- Accurately process and record transactions using tracking software.
- Follow up and make scheduled call backs to customers, as necessary.
- Stay current with system information, changes, and updates.
- Vendor Management Ability including Hardware, Software and Support.
- Knowledge of Microsoft server and client operating systems (Server OS: 2008, 2012, 2016, 2019, and 2022; Client OS: Windows 7, 8,10 and 11; Linux OS).
- Knowledge of Microsoft Active Directory infrastructure and maintenance.
- Virtualized Server experience (Nutanix AHV a plus).
- Knowledge of cloud services such as Office 365, Azure, AWS & Google.
- General understanding of internet protocols including DNS, SMTP, POP3, IMAP
- Network troubleshooting skills.
- Installation and troubleshooting of desktop client applications including Microsoft Office Suite and Vendor Applications.
- Installation, configuration, and maintenance of enterprise backup solutions (Cohesity Knowledge a Plus).
- Understanding of Client and Server hardware configurations including redundancy and RAID architectures.
- Associate's Degree required, Bachelor's degree preferred.
- 3-5 years of experience in information system design, installation, configuration, troubleshooting, maintenance, and documentation; office automation/productivity applications specification, installation, operation, and maintenance.
- Strong knowledge of current IT concepts, issues, practices, methodologies, and trends.
- Good problem solving and decision-making skills; ability to understand and analyze complex issues.
- Must be passionate about technology and delivering the highest level of customer service.
- Self-motivated, detail orientated, highly organized and able to manage a variety of tasks and responsibilities in an efficient manner with a high level of quality.
- Ability to deal effectively with customers, vendors, and peers.
- Great communication skills, ability to communicate technical concepts to non-technical audiences.
- Desire to make a difference!
- Microsoft SQL server administration experience
- AS400 Knowledge
- 5250 Emulation Knowledge
- Familiarity with router and switch configuration, operation, and maintenance, routing protocols, TCP/IP, network management, network analysis, and network security (Meraki Knowledge a Plus)
- Hosted Desktop Experience
- Components of our Core: SAFETY; INTEGRITY; RESPECT; CELEBRATION; COMMUNICATION; TRUST; DIVERSITY; and ACCOUNTABILITY
- We're People Leaders
- Competitive Salary
- Employee Benefits:
- Paid Vacation
- Medical , Dental , Life , 401 K
- Tuition Reimbursement
Job Summary
JOB TYPE
Full Time
SALARY
$71k-87k (estimate)
POST DATE
06/29/2024
EXPIRATION DATE
07/18/2024
WEBSITE
bonnellaluminum.com
HEADQUARTERS
NEWNAN, GA
SIZE
500 - 1,000
FOUNDED
1955
CEO
NORMAN SCHER
REVENUE
$200M - $500M
INDUSTRY
Durable Manufacturing
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The following is the career advancement route for IT Engineer positions, which can be used as a reference in future career path planning. As an IT Engineer, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Engineer. You can explore the career advancement for an IT Engineer below and select your interested title to get hiring information.
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