Compensation: $22 - $25 per hour
Job Title: Sales Support Specialist (Immediate Need)
Sales Support Specialist Pay Range: $22.00- $25.00
Sales Support Specialist Work Schedule: 9:00am-6:00pm, Monday-Friday with periodic overtime
Sales Support Specialist Start Date: ASAP
We are seeking a Sales Support Specialist for a temp to hire opportunity in Irvine with our client, a reputable furniture manufacturer! The primary goal of a Sales Support Specialistis to support senior team members as they grow their Omni-channel and eCommerce business. The Sales Support Specialistrole requires cross-functional alignment with R&D, production, creative, order management, logistics, finance, and customer service teams across different locations in the US, China, Hong Kong and Vietnam.
The Sales Support Specialist will be responsible to:

• Assist senior colleagues with managing assigned eCommerce and Omni-channel accounts.
• Learn and help implement Digital Shelf strategies on retailer websites (product listings, content, etc.).
• Monitor product performance (with guidance) and identify potential areas for improvement.
• Help with administrative tasks such as data entry, maintaining spreadsheets, and scheduling meetings.
• Develop communication skills by interacting with internal teams and learning from their expertise.

1. Ecommerce Item Setup & Management:

• Assist with the creation and upload of new product listings on assigned e-commerce platforms.
• Ensure product listings are accurate and complete, including product descriptions, titles, specifications, and high-quality images.
• Assist with maintaining consistent product information across all assigned online channels.
• Monitor inventory levels and update product listings accordingly to prevent stock-outs or overselling.

2. Web Audits & Digital Shelf Management:

• Participate in scheduled website audits to identify areas for improvement on assigned e-commerce platforms.
• Analyze competitor listings and identify opportunities to enhance our product visibility and search ranking.
• Assist with tasks to optimize product content and presentation for better conversion rates.
• Monitor and report any technical issues or inconsistencies found on product listings.

3. Content Review & Management:

• Assist with reviewing product descriptions, titles, and other marketing materials for accuracy, clarity, and SEO optimization.
• Ensure all content adheres to brand guidelines and messaging consistency across different platforms.
• Assist with creating basic content (e.g., short descriptions, bullet points) for new product listings.
• Monitor customer reviews and feedback and relay any relevant information to the appropriate teams.

4. Additional Responsibilities:

• Assist senior team members with other e-commerce related tasks as assigned.
• Stay updated on e-commerce trends and best practices.
• Participate in team meetings and training sessions.
• Maintain good communication and collaboration with internal departments (Marketing, Product Development, etc.)
• For OMNI accounts, assist in sales meeting coordination and needs.

The Sales Support Specialist requirements:

• Strong organizational skills and a meticulous attention to detail.
• Excellent communication and interpersonal skills.
• A willingness to learn and take initiative.
• Proficiency in Microsoft Office Suite.
  
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