REQUIREMENTS

QUALIFICATIONS

• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.

COMPETENCIES

Customer Centric / Sales Driven Assesses customer experience within the store and promotes a culture of customer engagement.

Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations.

Continually searches for ways to improve customer service.

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards.

Ensures the protection of confidential information.

PHYSICAL DEMANDS & WORK ENVIRONMENT

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job.

Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

Sedentary : Limited activity, no lifting, limited walking

Light : Office work, some lifting, bending, stooping or kneeling, walking

X Moderate : Mostly standing, walking, bending, frequent lifting

Arduous : Heavy lifting, bending, crawling, climbing

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job.

Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Last updated : 2024-06-24