Supplier Services Operations Team Supervisor

The Opportunity:

As a professional in Business Services, you have the experience and skills to ensure our Delivery Hub operations are effective, efficient, timely, and valuable for internal and external clients. You know how to interface with internal market leaders, suppliers, and leadership to understand needs and gain insight on Business Services performance.

Your role as a Supplier Services Operations Team Supervisor is pivotal in meeting our business needs by efficiently managing internal operations. You'll seamlessly coordinate tasks to ensure our objectives are achieved promptly. Your responsibilities will include supervising the Procurement Operations Specialist, enforcing Booz Allen policies, and ensuring quality assurance. Additionally, you'll be managing schedules, overseeing team performance, fostering collaboration, conducting performance reviews, and engaging with suppliers for document renewal and Non-Disclosure Agreement establishment. Due to the nature of work performed within this facility, U.S. citizenship is required.

How You’ll Contribute:

• Oversee Procurement Operations Specialist staff in day-to-day operations.
• Monitor and evaluate team activities to ensure high-quality output.
• Address and report on escalations from team and customers.
• Ensure escalated requests are closed within the required timeframe.
• Manage team schedules for optimal team coordination between tasks.
• Offer coaching to the team to improve skills and capabilities.
• Track KPIs and SLAs to measure team productivity.
• Contribute expertise to continuous improvement initiatives.
• Report on performance updates and operational issues.
• Provide performance feedback to team members.
• Ensure team compliance with Booz Allen policies and standards.
• Foster a culture of employee engagement and job satisfaction.

Join us. The world can’t wait.

You Have:

• 5 years of experience with procurement and supplier management
• Experience supervising a team
• Experience using Microsoft Office programs, including Excel, PowerPoint, and Outlook
• Ability to effectively report performance leveraging reporting tools and data analysis
• Ability to work in a fast-paced environment and adapt accordingly
• Ability to communicate in daily interactions with internal and external clients and within a team
• Ability to identify and drive process improvements forward
• HS diploma or GED

Nice If You Have:

• Experience negotiating contractual documents
• Experience with workflow systems such as ServiceNow
• Experience with source-to-pay systems such as Ivalua
• Experience supporting contracts in a fast-paced environment
• Knowledge of the Federal Acquisition Regulation (FAR)
• Bachelor's degree

Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $67,600.00 to $154,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.