5 National Accounts Specialist Jobs in Grand Island, NE
Bosselman Enterprises is Hiring a National Accounts Specialist Near Grand Island, NE
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The National Account Specialist is responsible for reconciling national tire accounts within the commercial tire industry and reconciliation of bill backs, error rejects, and customer disputes. This individual will also be responsible for maintaining and implementing changes that will affect locations in the national account category.
- Responsible for researching, recording, notifying, and resolving of all national account delivery receipts in a timely manner.
- Communicates with Boss Shop locations regarding disputed delivery receipts and their resolutions.
- Interacts with customers to resolve any billing or service disputes that may arise.
- Tracks and records delivery receipts that are in dispute, incorrectly charged, or need further information.
- Uploads and downloads of delivery receipts directly to tire vendors daily while ensuring no errors have occurred and making corrections as needed.
- Resubmits all disputed delivery receipts after resolution.
- Assists in managing the Boss Shop point of sale (POS) system by correcting error rejected delivery receipts.
- Assist Boss Shop locations with any questions they may have about creating or billing delivery receipts.
- Updates vendor changes and assists with additional training on changes when necessary.
- Provides friendly and competent customer service.
- Reports for work in a timely manner when scheduled.
- Assist and support shop administration as needed.
- Provide analytics to supervisors for reporting purposes.
- Present and maintain a professional image while representing the Bosselman Companies.
- Other job duties and responsibilities as assigned.
- This position has no supervisory responsibilities.
- Two to five years of Customer Service Experience.
- National Tire Account experience is preferred but not required.
- Knowledge and skill of working with Microsoft Office.
- Must have exceptional analytical capabilities.
- Strong organizational skills are required.
- Must possess excellent interpersonal, communication, and problem-solving skills.
- Must be able to communicate in English. – IF APPLICABLE
- Must possess strong attention to detail.
- Able and willing to deliver friendly, courteous, and prompt customer service.
- Able and willing to work cooperatively with other team members.
- The employee in this job must occasionally lift and/or move up to 40 lbs.; and the employee is frequently required to stand, walk, sit, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, knee, crouch or crawl, talk and hear in the normal course of performing the duties of this job.
Job Summary
Full Time
$47k-58k (estimate)
06/26/2024
07/24/2024
bosselman.com
Grand Island, NE
500 - 1,000
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The job skills required for National Accounts Specialist include Billing, Customer Service, Problem Solving, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a National Accounts Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by National Accounts Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for National Accounts Specialist positions, which can be used as a reference in future career path planning. As a National Accounts Specialist, it can be promoted into senior positions as a Bookkeeping Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary National Accounts Specialist. You can explore the career advancement for a National Accounts Specialist below and select your interested title to get hiring information.
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